Customs Administration Intern

We are looking for one (1) Customs Admin Intern assigned to the Sales Department, particularly supporting Key Account Specialists and the Quotation Team, the responsibilities can focus on administrative support, documentation, data gathering, and coordination related to customs brokerage and logistics services.

Job Responsibilities:

• Assist in preparing and organizing customs and logistics-related documents required for client quotations, account handling, and sales transactions.
• Support the Key Account Specialist in maintaining and updating client information, account records, shipment details, and other relevant documentation.
• Assist in gathering shipment and customs requirements such as commodity descriptions, shipment details, port information, and applicable customs-related charges for quotation preparation.
• Assist the Quotation Team in preparing and consolidating quotation data for customs brokerage, trucking, freight forwarding, and other logistics services.
• Encode and update quotation records, client requests, and sales-related information in the company’s trackers or systems.
• Review submitted documents for completeness and accuracy and coordinate with the concerned department when additional information or supporting documents are needed.
• Assist in monitoring the status of quotations and client requests and ensure that pending items are properly recorded and followed up.
• Coordinate with Operations, Customs, Accounting, and other concerned departments to obtain information needed for client quotations and account requirements.
• Assist in researching and compiling customs-related rates, charges, and service information that may be needed by the Sales Team.
• Maintain organized and updated electronic and physical files of quotations, client documents, shipment information, and other sales-related records.
• Assist in preparing reports and summaries related to quotations, client requests, account activities, and other Sales Department requirements.
• Perform other administrative and clerical tasks assigned by the Key Account Specialist, Quotation Team, or Sales Manager.

Qualification:

• Currently pursuing a Bachelor’s Degree in Customs Administration, Customs Brokerage, Logistics Management, Supply Chain Management, Business Administration, Marketing, or a related field.
• Must be required to complete an OJT/Internship program as part of the academic curriculum.
• Basic understanding of customs brokerage, logistics, freight forwarding, or supply chain operations is an advantage.
• Knowledge of basic MS Office applications, particularly Microsoft Excel, Word, and Google Workspace.
• Good attention to detail and ability to accurately encode and organize information.
• Strong communication and coordination skills, both written and verbal.
• Organized, responsible, and willing to learn about sales, quotations, customs processes, and logistics services.
• Ability to handle documents and confidential client information with professionalism.