Customs Broker

About the Role

As a Customs Broker at FedEx, you will be responsible for managing end-to-end customs clearances while maintaining the highest standards of compliance, accuracy, and customer service. You will collaborate closely with clients, internal operational teams, and government authorities to deliver seamless import and export outcomes.

Key Responsibilities

• Lodging import and export declarations and managing customs entries from start to finish
• Ensuring accurate tariff classification, valuation, and application of relevant Australian customs customs, quarantine, and other
• Collecting, reviewing, and interpreting shipping and customs documentation to ensure accuracy and compliance
• Providing value-added advisory services, including duty minimisation strategies, tariff concessions, and duty drawback advice
• Liaising with clients, internal freight and transport teams, and government agencies
• Managing multiple shipments and deadlines in a fast-paced environment

Skills & Experience

• Licensed Customs Broker (essential)
• Proven experience in import/export customs clearance operations
• Strong knowledge of Australian customs legislation, tariff classification, and valuation
• High level of attention to detail and accuracy
• Excellent written and verbal communication skills
• Ability to work collaboratively across customs, freight forwarding, and transport teams

What We Offer

Career growth and progression: At FedEx, you’re more than just part of a global brand — you’re part of a team where people feel supported, valued, and connected. Our employees build long-term careers with us, with many of our Customs professionals progressing into roles such as Station Managers, Senior Leaders, and Engineers, as well as taking on international opportunities. We are committed to supporting your career aspirations every step of the way.

Extra Earning potential: Maximise your earnings in a supportive and collaborative team environment, with access to weekend work and public holiday shifts, a competitive hourly rate, and full-time job security

Tuition assistance: At FedEx, we are a team that genuinely cares. We offer support for further education to help you grow and develop your career