Customs Broker

This position is responsible for ensuring the customs clearance of goods that enter and exit the country in accordance with DSV and industry procedures and transit time standards.

*Please note this position can be based in Melbourne or Sydney

Job Responsibilities

• Authorise any operational requirements to ensure efficient Customs and security clearances for customers.

• Identify tariff or initiatives to benefit the customer in relation to the clearance of goods

• Maintain client product files and auditing.

• Arrange customs clearance and delivery.

• Attend to client enquiries, including tariff classifications and concessions.

• Ensure compliance with AU Customs and

• Quarantine and Inspection.

• Contribute to the customs team to ensure the efficient and timely lodgment of declarations and attainment of clearances.

• Resolve specific issues or provide technical advice to customers and team members.

• Ensure that the levels of pre-clearance are maximized.

• Implement process improvements.

Customer service

• Liaise with customers, company management, and suppliers providing accurate information.

• Establish strong customer service relationship with customers.

Administration

• Ability to liaise with other Departments and service providers to obtain information and or action results.

• Complete paperwork in a clear, legible and accurate manner.

• Ensure accuracy of recorded data in a time efficient manner

Selection Criteria

The successful applicant must have a valid Customs Brokers License and hold AEP Accreditation 19.1 (NCCC) & 19.2 (AEPCOM). Excellent communication, meet KPI’s, planning, organisation and problem-solving skills will also be required.