Customs Brokerage Coordinator

Customs Brokerage Coordinator

Location: Los Angeles, California

In Office Presence: Hybrid

The Opportunity

Join us as a Customs Brokerage Coordinator and play a pivotal role in shaping Alba Wheels Up International’s future. This is your chance to drive strategic initiatives, influence key decisions, and deliver measurable results at the highest level.

Company Mission & Values
Our mission is to ensure customer compliance with US Customs Regulations while coordinating efficient, timely movement of freight and information.
Our values guide our decision-making and shape a culture of accountability, growth, and customer-centricity:

• Innovation: We encourage creative problem-solving and continuous improvement in every department. Employees are empowered to propose new ideas, adopt emerging technologies, and challenge the status quo to drive operational excellence.

• Collaboration: Collaboration is at the heart of our success. Team members work cross-functionally, share knowledge openly, and support each other to achieve shared goals. Every role contributes to a culture of partnership and mutual respect.

• Integrity: We pride ourselves on building a reputation of integrity, honesty and trust, while providing an unwavering focus on a high-quality customer experience for our clients.

Job Description:
Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and personnel to establish service criteria and meet customer requirements. Seeking an entry writer(s) to help us out with the following duties:

Responsibilities:

• Processing Customs brokerage for air and ocean shipments

• Data entry and processing of various import related documentation for submission to U.S. Customs and PGA’s (participating Government Agencies)

• Follow up on Customs matters and resolve problems

• Answer both customer inquiries and inter-company inquiries

• Classify goods in the harmonized tariff schedule (broad range of commodities)

Qualifications & Requirements:

• High school diploma or equivalent

• A minimum of 2 years of experience in Customs Brokerage for both air and ocean shipments

• Good communication skills (verbal and written)

• Must be detailed oriented

• Proficient in Windows and Microsoft Office Suite

• Knowledge of Customs Brokerage software, experience working with Cargowise is a plus

• Must be a team player

Alba Wheels Up International is an Equal Opportunity Employer