Customs Brokerage Supervisor

We are seeking an experienced Customs Brokerage Supervisor to lead the day-to-day operations of our customs brokerage team. The role is responsible for compliance, entry review, team performance, and resolving complex customs and clearance issues.

Key Responsibilities

• Supervise daily customs brokerage activities and team workloads.
• Oversee customs entry preparation, review, and submission.
• Ensure compliance with CBP, HTS, ISF, PGA, and import regulations .
• Manage customs holds, exams, releases, and clearance issues.
• Liaise with CBP, customers, carriers, and overseas offices.
• Train and support brokerage staff.
• Handle complex entries and classification issues.
• Monitor KPIs and improve processes and service levels.

Requirements

• 3+ years of U.S. Customs Brokerage experience.
• Previous Supervisor or Team Lead experience.
• Strong knowledge of CBP regulations, HTS, ISF, and PGA.
• Experience with ACE and customs brokerage systems.
• CargoWise experience highly desirable .
• Strong communication, organisation, and leadership skills.
• CCS, LCB, or similar qualification is a plus.

What's On Offer

• Salary up to $80,000 , depending on experience.
• Career development and progression opportunities.
• Benefits package.