CUSTOMS CLEARANCE AGENT

Title: Customs Clearance Agent

Reports to: Customs Supervisor and/or Customs Manager

Based at: Mucci International Marketing Inc., Kingsville, ON

Date Revised: March 11, 2025

Type of Employment: Full-Time, permanent, 5-6 days a week; and some additional hours which may include Saturdays, depending on workload and priorities.

Job Responsibilities and Accountabilities:

• Aware of export and import restrictions, tariff systems and other custom related matters

• Elaborate import-export forms and documents on behalf of Mucci International following customs procedures, laws, and regulations

• Verifying and processing customs documentation for immediate release

• Ensure all commercial invoices, and other customs documentation related to the timely and accurate movement of produce shipments into Canada and the US

• Sign certificate of origin for commodities such as Peppers/Tomatoes on behalf of Mucci International

• Ensure all commercial invoices, and other customs documentation related to the shipping of samples and dry goods into Canada and into the USA is completed in a timely and accurate manner

• Organize and monitor transportation of imported goods

• Process ACE and ACI manifest for outbound and inbound shipments

• Communicate priority updates on shipments internally to staff

• Communicate PGA updates internally to staff

• Control and document trailer seal distribution

• Process internal pick tickets upon completion by shippers

• Verify and calculate duty and tax rates on commodities for Mucci clearances

• Provide drivers with B.O.L., permits, origin sheets, seals, and customs paperwork; all pertaining to what they are carrying

Knowledge, Skills and Abilities:

• Minimum High School Diploma or equivalent is required
• At least 1 year of customs or related experience is required
• Experience with truck freight
• Strong knowledge of the customs tariff, regulations, and customs act
• Must be familiar with freight forwarding, TMS, LTL and cross border logistics
• Recognize and address problems and issues
• Recognize other government agency involvement, and distribute documents accordingly, such as TSCA, FDA, CFIA, EPA, Textile declarations, etc.
• Recognize and apply duty reduction programs such as NAFTA or GSP
• CCS designation or enrolled in an asset
• Ability to work under pressure

Physical Abilities:

• Must be able to sit, stand, and/or walk for extended periods of time
• Must be able to bend, stretch, twist, or reach with body, arms, and/or legs
• Must be able to lift material regularly up to 14 kg / 30 lbs; and occasionally up to 23 kg / 50lbs
• Must be able to climb stairs and stand on feet for an extended period of time
• Must be able to work in a temperature-controlled environment of approximately 13 ˚C / 55 ˚F.

Job Requirements: The incumbent will be committed to customer service excellence and leading by example. A positive attitude in the workplace is required as is the ability to adhere to all human resources, operational and food and health safety policies and procedures.

Note: This description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined and other duties may be assigned.

Mucci welcomes and encourages applications with disabilities to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require a specific accommodation due to a disability or documented medical need, please contact the Human Resource Department so that arrangements can be made for the appropriate accommodation. Mucci is achieving a culture and work environment that is supportive of employees with disabilities and promotes dignity, independence, integration, and equal opportunity.