Customs Coordinator - Hotel Construction Development

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives.

Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Please visit our website: www.turnerandtownsend.com

Job Description

This is a fully on-site position based in the Bahamas.

We are seeking a highly skilled Customs Coordinator to join our logistics team. This is a fully on-site position, requiring daily presence to ensure seamless coordination with customs operations, inspections, and cross-functional teams.

Key Responsibilities

• Oversee the entire customs clearance process from pre-entry to final release (data capture, validation, payment, and modulation)
• Ensure all customs entries (pedimentos) are accurately documented, compliant, and fully supported
• Coordinate closely with customs on-site agents to expedite loading and unloading activities
• Review, authorize, and validate entries prior to payment and processing
• Manage corrections, clarifications, and communications with customs authorities as needed
• Monitor shipment status and ensure timely clearance and release of goods
• Validate and control costs related to handling, storage, and associated logistics services
• Prepare daily/weekly operational reports (status, processing times, delays, incidents)
• Maintain organized and compliant digital and physical documentation files
• Collaborate with finance and accounting teams for accurate operational closures
• Conduct and coordinate on-site inspection visits with customs brokers to verify materials against documentation

Qualifications

• Bachelor’s degree in International Trade, International Business, or a related field
• 4 years of experience in customs clearance operations, preferably within the construction materials supply sector
• Proven experience working directly with customs brokers and on-site cargo inspections
• English proficiency is required, with strong conversational ability.

Technical Knowledge

• Strong knowledge of Mexican Customs Law, its regulations, and current Foreign Trade General Rules (RGCE)
• Basic expertise in tariff classification
• Proficiency in customs and government systems:
• VUCEM (Digital Window)
• SAAI, SIGA, SAT
• Solid experience handling import/export documentation, including:
• Bills of Lading (BL)
• Commercial Invoices
• Packing Lists
• Certificates and declarations
• Experience preparing consolidated reports for customs authorities

Core Competencies

• Strong attention to detail
• Problem-solving mindset
• Leadership and coordination skills

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV’s will be treated as a direct application.

Please find out more about us at www.turnerandtownsend.com/

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

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Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

Twitter

Instagram

LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.