Customs Entry Specialist

This role is to assist in both import and export customs formalities, arranging for customs declaration on behalf of customer and follow up and arrange for transportation upon successful customs clearance process requirements and clearance of shipment prior to export or import and ensuring smooth process

ESSENTIAL FUNCTIONS:

• To prepare customs declaration forms for customs submission.

• To be the person handling all custom formalities with the customs and other authorities with regards to custom clearance.

• To check and advise clients and agents on the proper HS Codes.

• To advise clients on duty/tax amounts.

• To check and advise clients, agents and colleagues on the necessary documentation, permits required for custom clearance.

• Co-ordinate with Local Distribution/ vendors in arranging necessary trailers/trucks for the smooth delivery of the consignment/shipments by Road (when required).

• Immediate follow up of discrepancies.

• Collect & process the supplier invoices & forward to Finance for payments & to ensure the payments are made as per agreed terms.

• Interface between Finance & Customs Clearance Team/Agent for smooth document & transaction flow.

• Assists departmental staff on administrative task related to freight issues.

• E Commerce Declaration – E Pam and back up for Courier business cargo system updates/Billing

• All trucking coordination and Brokerage Coordination/ Duty/SST Confirmation/Job opening/Billing.

• Adheres to the Company’s Compliance & Corporate Polices & procedures.

• Any other related duties / projects assigned by the direct supervisor from time to time to meet the business exigencies.

SUPERVISORY RESPONSIBILITIES:

N/A

QUALIFICATIONS:

• Proficiency in written and spoken English/Bahasa Malay.

• Strong interpersonal and communication skills.

• Well organized and creative.

• Professional image, polished presentation.

• Positive enthusiasm and pragmatic approach.

• Detail oriented with strong planning, organizational and analytical skills.

• A motivated self-starter with a strong drive to support the company in its growth initiatives.

• Ability to work under pressure and handle multiple priorities and initiate.

EDUCATION AND EXPERIENCE:

• SPM and above

• Between 1 – 3 years direct experience in general freight and/or forwarding.

• Strong industry knowledge including various carriers and trade routes.

• Customer handling skills.