Customs Manager - Freight Forwarding

Working in customs can get very numbers-driven. You fulfill your 15, 20 jobs and call it a day.

And you haven't looked up to see if there's another way of working that benefits you and your team.

This job gives you that change.

Here, you'll be a hands-on leader, guiding a small team, doing your own lodgments, and acting as the bridge between the customs team and the owner.

This is not a revolving door. Some of your colleagues have been here for 10 - 20 years, and for good reason. If you've been working in a corporate or in an environment where you don't feel supported, this is a chance for you to contribute to a flexible, humble, yet successful team with an established track record.

Why consider?

• $140k–$160k + super, dedicated parking included
• Quality over quantity, measured on the standard of your work, not the volume
• Flat structure, direct visibility to the owner, and no micromanagement
• Nationwide leadership and client exposure across all states, varied and interesting work
• Long-tenured team with a compliance track record that speaks for itself

You will:

• Lead and mentor a team of 5 customs brokers while staying hands-on with your own lodgments
• Lodge import declarations across a large variety of products and clients
• Provide clear, professional advice to clients on import regulations, tariffs, and documentation
• Liaise directly with Australian Border Force and Biosecurity officers as required
• Maintain compliance across all customs legislation and regulatory requirements

You have

• 10+ years experience as a customs broker (experience as a Customs Supervisor / Manager preferred but not a must)
• An active Australian Customs Broker Licence
• Strong leadership ambition and skills
• Strong communication skills and the confidence to own client relationships directly

This forwarder has built its reputation in the Australian market over 3+ decades, growing organically with nationwide reach and has a deeply impressive client retention rate, which says something about the quality of their service. You can join this team knowing this could be a place you can potentially even retire, happily.

If you're interested to discuss, feel free to click Apply Now or reach out to Yoga.Yu @ Linktal.com.au

If you don't have an updated CV but want to chat, don't worry. No need for an updated CV to begin with.