Customs Operations Manager

Type: Full Time

Location: Mexico City, Mexico

Rate: $50,000 MXN/monthly - $70,000 MXN Monthly

Vacancy status:

This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

We use Artificial Intelligence (AI) tools are used to assist in screening, assessment, or selection of potential applicants for this position.

Description:

Insight Global is looking for a Customs Operations Manager who will be responsible for planning, coordinating, and overseeing maritime and air import/export customs operations. This position is based at an applicable operating-site office in Mexico , requires travel, and follows a Monday-to-Friday schedule from 9:00 a.m. to 7:00 p.m., plus Saturdays from 9:00 a.m. to 3:00 p.m. The manager will ensure compliance with Mexican customs and foreign-trade regulations, oversee customs clearance and cargo-release activities, monitor operational KPIs, manage costs and risks, and lead a team focused on service quality, productivity, and continuous improvement.

Must haves:

• Bachelor’s degree in International Trade, International Relations, or a related field.
• Minimum of five years of demonstrated experience in customs brokerage operations.
• Advanced written and spoken English.
• Strong knowledge of Mexican Customs Law, General Foreign Trade Rules, the Federal Tax Code, and foreign-trade compliance.
• Experience with maritime and air import/export customs operations.
• Knowledge of Bill of Lading and Air Waybill revalidation, cargo pre-inspection, and bonded-facility release procedures.
• Experience reviewing tariff classifications, customs entries or pedimentos , duties, taxes, and non-tariff requirements.
• Knowledge of Incoterms and applicable Mexican Official Standards, including requirements affecting textiles, footwear, cosmetics, and medical equipment.
• Strong people-leadership, communication, negotiation, analytical, and problem-solving skills.
• Ability and willingness to travel and work the required Monday-to-Saturday schedule.

Plusses:

• Experience coordinating inland, maritime, and air transportation providers.
• Experience supporting internal and external customs or compliance audits.
• Background investigating operational deviations, omissions, incidents, and related costs.
• Experience developing and implementing preventive and corrective action plans.
• Familiarity with safety, quality, sustainability, and logistics-chain security requirements.
• Proven success improving customs-clearance timelines, cargo-release performance, team productivity, and customer-service KPIs.
• Experience working directly with customers, suppliers, customs authorities, and bonded-facility stakeholders.
• Talent-development, coaching, and process-improvement experience