Customs Permit Executive (Air Freight)

About the role

WMG is a licensed Postal Service Operator headquartered in Singapore, specializing in cross-border parcel and mail logistics across Asia. This role involves managing consignee delivery, documentation, and operational queries, as well as coordinating with vendors and regulatory bodies to ensure smooth service execution.

Key responsibilities

Attend to consignees' delivery, documentation, and operational queries

Prepare, submit, and follow up on permit and regulatory applications

Coordinate with vendors on service execution and operational matters

Monitor vendor performance and SLA compliance

Issue client invoices accurately and in a timely manner

Submit Purchase Orders (PO) and Requests for Fund (RF)

Validate vendor billing and resolve discrepancies with Finance

Maintain accurate operational, compliance, and billing records

Proactively flag operational, vendor, or compliance risks

About you

Minimum Diploma holders or above in any field

Effectively bilingual in English and Mandarin to liaise with Mandarin speaking stakeholders

IT Savvy (especially MS Office tools)

Knowledge and experience in customs import declaration's regulations

Must have a Custom Declarant Agent ID

Commitment to meet tight datelines and reporting requirements

Mature with excellent interpersonal skills, strong work ethic, independent, entrepreneurial, proactive, and accountable, positive attitude

Able to start immediately or within short notice preferred

WMG is one of four licensed Postal Service Operators in Singapore. Our business is primarily focused on cross border logistics of mails and parcels with regional warehousing capabilities and customer clearance expertise.

A one-stop shop for your logistics needs in the APAC region, WMG is the preferred region-wide partner for post offices, consolidators, and platform owners to achieve cost efficiency through innovative solutions and a single point of contact for multi-destination solutions.

Built on the back of our strong commitment to the customers, our clients can expect prompt, responsive and effective project management for their various campaigns and deployments.