Customs Sales Manager

Responsible for driving revenue growth by acquiring new clients and maintaining strong relationships with existing customers in the customs brokerage, freight forwarding, and logistics industry. The role involves developing sales strategies, identifying business opportunities, and ensuring excellent customer service while meeting company sales targets.

Key Responsibilities:

• Develop and implement sales strategies to achieve company targets
• Identify and generate new business opportunities in customs brokerage, freight forwarding, and logistics services
• Build and maintain strong relationships with importers, exporters, and corporate clients
• Conduct client presentations, sales meetings, and negotiations
• Prepare quotations, proposals, and service contracts
• Coordinate closely with operations and customer service teams to ensure smooth client transactions
• Monitor market trends, competitor activities, and customer requirements
• Manage and lead the sales team to achieve individual and team targets
• Prepare sales reports, forecasts, and business development plans
• Ensure high customer satisfaction and client retention
• Attend industry events, trade shows, and networking activities when necessary

Qualifications:

• Bachelor’s Degree in Business Administration, Marketing, Logistics, Customs Administration, or related field
• At least 3–5 years experience in sales within customs brokerage, freight forwarding, shipping, or logistics industry
• Proven track record in achieving sales targets and business development
• Strong knowledge of Philippine import/export processes and customs regulations
• Excellent communication, negotiation, and presentation skills
• Strong leadership and team management abilities
• Ability to build long-term client relationships
• Proficient in Microsoft Office and CRM systems
• Willing to travel for client meetings and business development activities

Preferred Qualifications:

• Existing network of importers/exporters and logistics clients
• Experience handling key accounts and corporate clients
• Knowledge of PEZA, BOC, and international shipping procedures is an advantage
• Background in freight forwarding or supply chain solutions is preferred

Preferred Skills:

• Sales and business development
• Negotiation and closing skills
• Customer relationship management
• Strategic planning
• Leadership and coaching
• Problem-solving and decision-making
• Time management and organization