Customs Specialist

Title- Customs Specialist

Position- Temporary Part-Time Contract

(Could lead to a permanent Full -Time role due to the growth and workload of the department)

Our Logistics team is looking for an experienced customs professional to support inbound and outbound international shipments. This role works closely with Global Sourcing on incoming freight and International Sales on outgoing orders. You will be a key point of contact for tariff classification, customs documentation, broker coordination, and shipment visibility, with particular attention to U.S.-bound goods.

Job duties:

• Research and document product classifications under the U.S. Harmonized Tariff Schedule (HTS) and the Canadian Customs Tariff, as applicable.
• Verify product descriptions, declared values, country of origin, duty rates, and supporting information with suppliers and customs brokers.
• Review commercial invoices, packing lists, bills of lading or air waybills, certificates of origin, and other required shipping and customs records.
• Coordinate import and export clearance with brokers, freight forwarders, carriers, and internal stakeholders; investigate holds, discrepancies, and delays.
• Plan and monitor shipments by sea, air, and ground, including cross-border transportation to the United States.
• Compare routes and services against delivery commitments, freight costs, and contractual requirements; arrange changes when needed.
• Keep classification decisions, shipment details, and compliance records accurate and accessible.
• Provide clear status updates and reports to internal teams and customers.

Required experience and qualifications

• Current Certified Customs Specialist (CCS) designation.
• 3-5 years of experience in customs compliance, international logistics, transportation, or freight forwarding.
• Demonstrated experience with U.S. customs procedures, U.S. HTS classification, tariffs, duties, and cross-border shipments.
• Practical experience preparing or checking import and export documents and working with customs brokers.
• Working knowledge of ocean, air, and ground freight.
• Sound judgment, careful research, strong communication, and the ability to manage several shipments and deadlines at once.
• Strong Microsoft Office skills and familiarity with transportation or shipment tracking systems.
• Post-secondary education in supply chain, logistics, international trade, or a related field is an asset.

Additional Information:

• Monday through Friday.
• Working in an office environment with a diverse team and positive work culture.
• paid personal sick days per year in addition to paid vacation.
• Hybrid Work from Home policy 1 day per week (subject to workload after Training/probation period)

Please note MultiCraft does not sponsor work permits. Candidates must be legally authorized to work in Canada and maintain authorization for the duration of employment in Canada.

Please refrain sending emails to info@ as that email is NOT monitored for recruitment purposes. Our team will be in touch with candidates who qualify for next round of recruitment process.

Company Description:

MultiCraft...Making Creativity Affordable ®

We are an Ottawa based Import/Distribution/Branding Company that specializes in the Creation and Branding of Arts, Crafts, Paper Crafting, Stationery, Seasonal merchandise and Home Décor items at extremely competitive prices. We utilize our solid network of Asian factories to source quality items at low prices. We achieve this by purchasing in large quantities, maintaining low overheads and passing the savings onto our customers, including Large Chain stores, Distributors, Independent Discount Retailers plus Craft and Gift stores from all over the world. Please note we are TRADE ONLY and do not sell direct to consumers. Craft Time LLC is an extension of MultiCraft and is located in Florida USA.

Pay: $28.00-$32.00 per hour

Benefits:

• Casual dress
• Company events
• Flexible schedule
• On-site parking
• Paid time off
• Work from home

Ability to commute/relocate:

• Ottawa, ON K1B 1E3: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have experience in ocean, air and ground freight ?
• Do you have experience in US HST and Canada customs and Tariff ?

Experience:

• Customs and Freight: 3 years (required)

Location:

• Ottawa, ON K1B 1E3 (required)

Work Location: In person