Customs Specialist

Customs Entry Writer

Hybrid | Edison, NJ

Salary: Up to $65,000 + Potential Bonus

Drive Global Trade. Build Your Expertise. Make an Impact.

Are you an experienced customs professional looking to take the next step in your career? We are seeking a detail-oriented Customs Entry Writer to join a dynamic and growing logistics operation in Edison, NJ. This hybrid opportunity offers the chance to work with a collaborative team, manage key customer accounts, and play a critical role in ensuring the smooth movement of goods across international borders.

If you thrive in a fast-paced environment, enjoy solving complex customs challenges, and take pride in delivering exceptional customer service, we want to hear from you.

Why You'll Love This Opportunity

• Competitive salary up to $65,000
• Potential bonus opportunity
• Hybrid work schedule
• Growth-oriented environment with career advancement potential
• Exposure to diverse import operations and international trade activities
• Collaborative culture focused on operational excellence and customer success

What You'll Do

As a Customs Entry Writer, you will serve as a trusted resource for both customers and internal stakeholders while ensuring compliance with U.S. Customs regulations and import requirements.

Key Responsibilities:

• Process import entries and documentation through the Automated Commercial Environment (ACE) portal.
• Process ACH duty payments accurately and efficiently.
• Manage and respond to CF28 and CF29 requests for information.
• Review, analyze, and validate import documentation to ensure compliance with U.S. Customs and Partner Government Agency (PGA) requirements.
• Maintain accurate records in accordance with Customs regulations and company standards.
• Collaborate with internal teams to deliver exceptional customer service and resolve issues quickly.
• Serve as the primary customs contact for assigned customer accounts.
• Respond promptly to customer inquiries and drive issues through resolution.
• Maintain and manage customer Standard Operating Procedures (SOPs) and Harmonized Tariff Schedule (HTS) databases.
• Ensure compliance with CBP requirements and customer-specific import procedures.
• Develop trusted advisor relationships with customers by providing customs brokerage expertise and guidance.
• Demonstrate a strong understanding of customs brokerage processes, best practices, and operational procedures.
• Support continuous improvement initiatives and maintain a high level of accuracy, service, and on-time performance.
• Perform additional duties as assigned.

What We're Looking For

Required Qualifications

• Minimum of 3+ years of experience in shipping, logistics, supply chain, customs brokerage, or a related field.
• Strong understanding of import documentation, customs entry processing, and regulatory compliance.
• Excellent attention to detail and accuracy.
• Strong organizational and time management skills with the ability to prioritize multiple tasks.
• Proficiency with Microsoft Office, including Excel.
• Strong communication skills and customer-focused mindset.

Preferred Qualifications

• Bachelor's degree preferred.
• Customs licensing or customs brokerage experience is a plus.
• Experience working with CBP regulations, ACE, HTS classifications, and import compliance processes.