Customs Supervisor

About the role

Manage end-to-end customs and import processes, ensuring compliance with Indonesian customs and international trade regulations. Oversee import logistics, including shipment scheduling, transportation, freight forwarders, shipping lines, and logistics costs. Handle customs audits and ensure proper resolution of audit findings. Monitor LC/SKBDN processes and coordinate with banks and related parties. Lead, develop, and provide guidance to the Customs & Logistics team.

Key responsibilities

• Manage end-to-end customs and import processes, ensuring compliance with Indonesian customs and international trade regulations

• Ensure completeness and accuracy of import documents, including B/L, Commercial Invoice, Packing List, PIB, and related documents

• Monitor LC/SKBDN processes and coordinate with banks and related parties

• Identify and mitigate risks within the import supply chain

• Prepare periodic reports and analyze import and logistics activities to improve efficiency

• Lead, develop, and provide guidance to the Customs team

• Coordinate with Procurement, Warehouse, Customs, Freight Forwarders/Shipping Lines, PPJK, Insurance Companies, and Banks

Requirements :

• Bachelor's degree (S1) in Logistics, Supply Chain Management, International Trade, Customs, or a related field
• Minimum 5 years of experience in Customs, Import, Logistics, or Supply Chain, preferably from a MITA/priority-line company or manufacturing industry
• Strong knowledge of customs clearance, import/export processes, and applicable regulations
• Experienced in handling customs audits, PIB/PEB, Shipping Instruction, and import documentation
• Good understanding of international shipping and logistics processes
• Strong negotiation and vendor management skills
• Strong leadership and team management skills
• Able to work effectively with internal and external stakeholders