CW Program Coordinator (Contract) Contingent Workforce Program

Join a fast-paced contingent workforce program as a coordinator focused on keeping worker operations running smoothly across onboarding, offboarding, data management, and day-to-day support. This hybrid role is ideal for someone who enjoys partnering with cross-functional teams, solving problems quickly, and creating an organized, high-quality experience for contractors and internal stakeholders.

Responsibilities

• Manage contingent worker lifecycle activities in VNDLY, including record creation, work orders, onboarding and offboarding tasks, extensions, assignment changes, and profile updates.
• Support vendor record administration and help maintain accurate system data across workforce platforms.
• Coordinate day-one readiness for new contractors, including access requests, equipment, badge arrangements, and communication with managers.
• Run offboarding checklists and confirm that access is removed by the final day of assignment.
• Help support the contractor onboarding experience, including session logistics, materials, and coordination with People Services and onboarding partners.
• Monitor and triage incoming requests from the contingent worker inbox, Jira queue, and Slack channels, resolving routine questions or routing items with context.
• Support finance and billing activities by following up on timesheets, helping trace payment and billing questions, and flagging invoice or coding issues for resolution.
• Reconcile worker rosters across VNDLY, Workday, and vendor systems and gather data for monthly program reporting.
• Maintain program knowledge resources, organize shared files, and keep intake forms, templates, and internal content up to date.
• Support communications, including inbox management, distribution lists, recap posts, announcement cross-posting, and Slack channel upkeep.
• Assist with vendor management administration by collecting monthly metrics, coordinating business reviews, and tracking follow-up items.

Skills

• 2+ years of experience in HR operations, staffing or recruiting operations, or program coordination.
• Experience working with a VMS or HRIS such as VNDLY, Workday, Fieldglass, or Beeline.
• Strong organizational skills and excellent attention to detail.
• Ability to manage sensitive, time-critical information with care, accuracy, and professionalism.
• Clear and effective communication skills for working with cross-functional partners.
• Strong prioritization and multitasking abilities in a fast-moving environment.
• Customer-service mindset with a proactive and solutions-oriented approach.
• Comfort using Google Workspace, including Docs and Sheets, and Slack.
• Reliable, responsive, and able to work through issues independently and collaboratively.

Preferred Skills

• Experience supporting contingent workforce programs.
• Familiarity with vendor management processes and cross-system data reconciliation.
• Interest in using automation and AI to improve daily workflows and operations.
• Experience supporting onboarding coordination, ticket triage, or operational process improvement.

Horizontal is committed to fostering an inclusive environment where different perspectives, backgrounds, and experiences are valued. We encourage qualified candidates to apply and welcome applicants who bring curiosity, collaboration, and a shared commitment to respectful, equitable workplaces.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

Please apply through this online posting or by visiting our Job Board at www.horizontaltalent.com/job-board. Applications will be accepted for 4 weeks. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $39 - $75 per hour based on qualifications and experience.