EXL Service
CX Trainer
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Haryana, India
Work mode:
Onsite
Published on:
18 August 2026
What they need
Job Description: Ensure that the process transactions are processed as per Desk Top procedures with customer centricity
Ensure that the assigned targets in accordance with SLA are met
Ensure that the quality of the transactions is in compliance with predefined parameters
Provide the relevant process reports on a daily basis
Ensure adherence to established attendance schedules
Ensure adherence to Company Policies and Procedures
Responsibilities: Ensure that the process transactions are processed as per Desk Top procedures with customer centricity
Ensure that the assigned targets in accordance with SLA are met
Ensure that the quality of the transactions is in compliance with predefined parameters
Provide the relevant process reports on a daily basis
Ensure adherence to established attendance schedules
Ensure adherence to Company Policies and Procedures
Qualifications: Ensure that the process transactions are processed as per Desk Top procedures with customer centricity
Ensure that the assigned targets in accordance with SLA are met
Ensure that the quality of the transactions is in compliance with predefined parameters
Provide the relevant process reports on a daily basis
Ensure adherence to established attendance schedules
Ensure adherence to Company Policies and Procedures
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