CBC Mahindra
CXM-SERVICE
Skills
12 days ago
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Important information
Contract type:
Permanent
Location:
Kerala, India
Work mode:
Onsite
Published on:
15 October 2026
What they need
JOB DESCRIPTION – CXM (SERVICE)
Company: CBC Mahindra
Location: Muttathara, Trivandrum
Responsibilities:
- Handle customer complaints and ensure timely resolution.
- Conduct post-service follow-up calls and collect customer feedback.
- Monitor customer satisfaction and improve service experience.
- Coordinate with the service team to resolve customer issues.
- Maintain customer feedback records and reports.
Qualification & Experience:
- Graduate in any discipline.
- 2–5 years of experience in CXM/CRM in the automobile industry.
- Excellent communication and customer-handling skills.
Interested candidates can share their CV:
8089140555
[email protected]
Work Location: In person
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