Cyber Security Analyst (SOC)

Job Responsibilities

• Focus on delivering Cyber Security Managed Services to enterprise customers.
• Monitor security events and alerts to detect, analyze, and identify suspicious activities and potential security threats.
• Help customers mitigate cybersecurity risks by providing timely recommendations and remediation measures.
• Conduct incident handling, investigation, and escalation in accordance with established procedures.
• Assist in maintaining daily team operations and administrative activities.
• Collaborate with internal technical teams to deliver high-quality cybersecurity services to customers.
• Maintain effective communication and coordination among technical teams, sales teams, and customers to ensure service excellence and customer satisfaction.
• Prepare security reports and provide updates on security incidents, vulnerabilities, and service performance as required.

Requirements

• Higher Diploma or University degree in Information Systems, Computer Science, Cybersecurity, or a related discipline.
• Professional certifications such as CISSP, CISA, and/or CEH are mandatory.
• Additional certifications including OSCP+, MCSE, CCNA, and/or CCNP are highly desirable.
• Minimum 5 years of experience in cybersecurity solutions and/or security services.
• Strong team coordination skills, with proven technical expertise in cybersecurity and problem-solving capabilities.
• Good command of both written and spoken English and Chinese.
• Self-motivated, proactive, willing to learn new technologies, and able to work independently.
• Candidates with 10 years or more of relevant experience, or with exceptional qualifications, may be considered for the position of Senior Security Analyst.