Cyber Security Operations Lead

• Great company Benefits & Culture
• Offices located close to Central station
• Modern office spaces

Who you’ll be working with

At AC3, our purpose is to make technology real - and as leaders in secure multi-cloud solutions, we get to bring that purpose to life for our customers every day. We’re an Australian-owned ICT managed service provider with teams across Australia and New Zealand, supporting enterprise and government customers through secure, scalable technology solutions.

Why join us?

What sets us apart is our culture - people here have real relationships that go beyond work, and maintaining our awesome culture, supportive spirit, and belief that everyone is heard and treated with respect, is a top priority at AC3.
We’re committed to a workplace that fosters open communication, flexible working arrangements, continuous learning, and providing support to get through life’s changing seasons.

We live by the AC3 way - Work Wise, Work Humble, and Work Honest.

Why this role exists

When we say our purpose is “to make technology real”, it’s our Professional Services team who are key to ensuring we deliver on this promise. Helping our customers on their journey to realise tangible business outcomes is our goal & aim.

As our Cyber Security Operations Analysts Team Lead, you will lead and coordinate security operations within our Cyber Security Operations Centre. You understand how to detect, respond, and remediate security threats, have a good grasp of technology and the components that underpin modern ICT environments, and are comfortable working with a wide range of technology. You have a strong interest in cyber security and emerging technologies, and combined with your strong problem-solving abilities, people leadership skills and excellent organisational and communication skills you support a small, multidisciplinary technical operations team

What You Bring

As part of the Cyber Security Practice, this role collaborates closely with the SOC Manager, SOC Lead, Engineering Lead and other teams across the Practice and technical operations to deliver high-quality cyber security services to our customers. Taking a proactive and collaborative approach, you will oversee the day-to-day operations of your assigned SOC Analyst team, ensuring the effective delivery of SOC services, including vulnerability management, security monitoring, incident response, threat intelligence, threat hunting, detection engineering and reporting, alongside other security-related activities and vendor solutions.

You will mentor and coach junior team members, manage on-call and operational rosters, lead the technical response to security incidents, drive operational improvement initiatives, and serve as a technical escalation point within the SOC.

The ideal candidate is a critical thinker with hands-on experience in security operations technologies, including Microsoft Azure Sentinel, Microsoft Defender, Splunk, and similar platforms, along with a working knowledge of NIST frameworks. You will bring a practical, technically focused approach to problem-solving, with a strong emphasis on troubleshooting, continuous improvement, and effective incident resolution.

What we offer

• Company benefits including discounted lifestyle services such as health insurance, salary packaging, hybrid work, and half-day Fridays once a month.
• A culture built on respect, where you can flag conduct that feels off and rely on a fair, confidential process that prioritises your safety and wellbeing.
• Join supportive colleagues in groups such as Rise Up: a networking group for women in tech to learn in a positive and safe environment and Speak Up Advisors: a group who help maintain a safe space for raising concerns.
• Access to training and career development opportunities, that helps some 30 AC3ers progress year on year.
• Flexible Hybrid work options and real work life integration
• Base Salary + Super + Bonus + Allowances + Benefits
• Convenient CBD location with modern offices