Cyber Security Technical Services Manager

Cyber Security Technical Services Manager

• Lead and develop a team of Cyber Security Engineers and Architects
• Strong hands-on technical knowledge across SIEM, EDR and security platforms essential
• Combine technical leadership with customer engagement and security architecture

 We're looking for an experienced Cyber Security Technical Services Manager to lead a team of Security Engineers and Architects within a growing cyber security business.

This role requires someone who combines strong technical expertise with excellent people leadership and customer-facing skills.

You'll be responsible for overseeing security engineering, architecture, platform development and customer onboarding, while helping shape the technical direction and ongoing improvement of security capabilities.

We're looking for someone who has progressed from a hands-on technical background into leadership, but still has the depth of knowledge to guide engineers, challenge technical decisions and confidently engage with customers.

What you'll do

• Lead, mentor and develop a team of Cyber Security Engineers and Architects.
• Provide technical leadership across SIEM, EDR, security monitoring and cyber defence technologies.
• Oversee the design, implementation and optimisation of enterprise security platforms.
• Guide technical decisions, troubleshoot complex challenges and support engineers with solution design.
• Define and maintain security architecture standards and technical best practices.
• Drive improvements across security operations, engineering and platform capabilities.
• Work directly with clients and customers to understand requirements, provide technical guidance and deliver effective security solutions.
• Oversee technical delivery, customer onboarding and ongoing service improvements.
• Contribute to the technical roadmap and future development of security capabilities.

What you'll bring

• Proven experience leading and developing technical cyber security teams, with the ability to mentor engineers and manage team performance.
• Excellent hands-on technical knowledge of SIEM and EDR technologies, including their implementation, integration, configuration and optimisation.
• Strong background in Security Engineering, Security Architecture or Security Operations.
• Experience designing, implementing or supporting enterprise-scale security solutions.
• Strong understanding of security monitoring, threat detection, incident response and cloud security.
• Excellent client and customer-facing skills, with the confidence to lead technical discussions, explain complex solutions and build strong relationships.
• Ability to balance technical delivery, team leadership and stakeholder expectations.
• Strong communication skills and a proactive approach to improving security capabilities.

We're particularly interested in leaders who have retained their technical depth and can confidently support their teams with complex engineering and architecture decisions.

Why join?
This is an opportunity to take ownership of a growing Cyber Security Technical Services function and influence how its capabilities develop.

You'll have the opportunity to shape technical direction, improve security platforms and lead a team of experienced cyber professionals.

It's a great fit for someone who enjoys leading people, staying close to the technology and working directly with customers to deliver meaningful security outcomes.

If you have any questions about this role or others we have available, you can email Hayley directly via [email protected].

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