Cyberark Engineer

Key Responsibilities

 Handle L3 escalations for CyberArk components (Vault, PVWA, CPM, PSM, PTA).

 Perform root cause analysis and implement permanent fixes for recurring issues.

 Apply patches, perform version upgrades, and ensure platform stability.

 Monitor system health and performance; implement proactive measures.

 Develop and maintain integrations with target systems (Windows, Linux, AD, databases, cloud).

 Customize workflows and policies using CyberArk APIs and scripts.

 Create scripts for onboarding, health checks, and reporting using PowerShell and REST APIs.

 Ensure PAM processes meet internal security standards and regulatory requirements (SOX, PCI DSS).

 Provide evidence for audits and certification campaigns.

 Work with L2 teams, architects, and application owners; provide knowledge transfer and runbooks.

Required Skills

 Strong expertise in CyberArk PAM components (Vault, PVWA, CPM, PSM, PTA).

 Proficiency in Windows/Linux administration, Active Directory, and network fundamentals.

 Experience with CyberArk REST APIs, PowerShell scripting, and automation.

 Familiarity with ITIL processes and service management tools (ServiceNow/Jira).

 Understanding of PAM concepts: credential rotation, session management, least privilege.

Preferred Skills

 Exposure to cloud PAM and hybrid environments.

 Certifications: CyberArk Guardian/Defender, ITIL Foundation.

 Knowledge of DevOps practices and CI/CD integration for PAM.

Key Performance Indicators (KPIs)

 SLA compliance for L3 incidents and problems.

 Successful completion of platform upgrades and migrations.

 Reduction in audit findings related to privileged access.