Work Location - Mumbai / Chennai

Shift - 24/7

Skills - CyberArk PAM

Looking for a resource who has good support knowledge on CyberArk Password access management.

Skills required – Troubleshooting and minor fixes on PING Federate and Access, OKTA, User Access management

ITIL process knowledge. Incident management, Problem management, Service request, Change Management.

Secondary Skills required – Symantec Endpoint / Cisco Secured Endpoint, SailPoint

Scripting skills – PowerShell scripting and automation

Active Directory –

Perform user access and password management.

Troubleshoot user account lock outs.

SailPoint -

Identity Management

Business Role group management

Application on boarding and Management

Access Certifications

SailPoint Support

Ping Federate / Access –

Configure Single Sign-On (SSO) using SAML 2.0 and WS-Fed protocol

Troubleshooting access issues

Retiring federation configurations

OKTA –

Multi factor authentication troubleshooting

Managing MFA configuration for user whenever required.

Configure Single Sign-On (SSO) using SAML 2.0 and WS-Fed protocol

SSL Certificate management –

SSL certificate creation (Certificate replacements or corrections, renewals before expiration, new certificate creation internal and external)

Installing certificate on Servers and Load balancer.

Managing Certificate inventory.

Troubleshoot SSL certificate issues.

CyberArk Password Vault –

Password vault Safe access management

Storing passwords for Service accounts and SSL certificates,

Password vault Admin access management.

Maintain Password vault user licenses count.

Troubleshooting access issues.

Symantec Endpoint protection –

Monitoring SEP Risk on user computers and Network Threats.

SEP version controlling.

Performing malware remediations.

Service Account and SFTP account creations –

Create Service Account and vault passwords to Vault

Create SFTP accounts and vault passwords to Vault.

Splunk -

System Log Monitoring.