Cybersecurity Analyst

This role supports our company's global IT infrastructure and cybersecurity operations.

Job Description:

• Prepare and uses operational checklist and runbook to discover and react to security events
• Vigilant adherence to SMC IT security policies and procedures
• Collaborate with our users and partners in response to passive and active security incident response activities
• Evaluate security run books for continuous improvement
• Review ticket queue for resolution, closure and escalation
• Execute malware scans, analyze scan results and work with senior analyst for response
• Leverage enterprise tools to assist with vulnerability management & patching
• Leverage enterprise tools to assist with user education, promoting safe computing practices across SMC
• Help develop metrics, report on the MDR (Managed Detection and Response) effectiveness to drive continuous improvement
• All other duties as assigned

Job Requirements:

• Degree in a business, management or technical field or relevant work experience
• 2+ years of experience in a customer service or technical support role
• 1+ years of experience in a cybersecurity related role
• Basic understanding of ITSM Principles or ITIL4Foundations certification
• Experience with Endpoint detection &response and email security tools (Cortex, ZTap, Proofpoint, Tanium)
• A+ and/or MCSA certification is preferred
• Experience with enterprise security products Varonis, Proofpoint, Tanium is a plus
• Successful completion of security training including attainment of Security+ certification is preferred
• Excellent interpersonal communication skills
• Proficient in spoken & written English with the ability to communicate effectively with regional & global stakeholders

SMC PNEUMATICS (SEA) PTE LTD

Sales office to serve local and regional needs for pneumatic components. Leader in pneumatic technology, providing industry with technology, innovation and product to support industrial automation.