Cybersecurity Engineer (Level 2)

Employment type:
Full-time, contract (on Flare Consulting payroll)

Salary:
S$7,500 – S$8,500 per month

Working hours:
Rotational shifts (7AM–4PM / 2PM–11PM / 5PM–2AM), primarily covering Europe business hours, with rotational weekday and weekend on-call (about once or twice a month)

We

are looking for a Cybersecurity Engineer to provide Level 2 operational support for network security infrastructure.

The role

You will handle day-to-day cybersecurity operations, including incident handling, firewall flow management, proxy management, remote access and VPN support, and vulnerability remediation. You will make sure the organisation’s firewalls, proxies, IPS, load balancers and routers stay secure, efficient and well maintained.

Key responsibilities

Provide Level 2 production support for network and security infrastructure

Respond promptly to security incidents such as malware, phishing attempts and suspected breaches

Manage incidents, service requests and changes in line with ITIL processes

Manage firewall rules, proxy policies, remote access and IP/VPN connectivity

Remediate vulnerabilities and harden network security devices

Update, patch and upgrade security systems as needed

Support network security project implementations, including installing and configuring firewalls, VPNs, routers and IDS/IPS technologies

Maintain the network security asset inventory and CMDB, covering firewalls, routers, LAN/WAN and VPN devices

Maintain security SOPs, procedures and knowledge base documentation

Manage DNS and DHCP services

Provide technical guidance and supervision to Level 1 security teams

Contribute to security awareness programmes for non-IT staff

Comply with all regulatory and internal compliance requirements, including financial crime prevention and reporting obligations, and complete mandatory training

Requirements

At least 3 years as a Cybersecurity Support Engineer,

or

at least 6 years managing IT environments, including about 2 years in financial institutions

Strong understanding of network topology (LAN, WAN, MAN, VPN)

Good understanding of security concepts such as encryption, PKI and certificates, and Kerberos

Hands-on experience with enterprise firewalls (e.g. Palo Alto, FortiGate, Cisco ASA), web proxies (e.g. Zscaler) and load balancers (e.g. F5)

Exposure to emerging security technologies such as zero-trust access and cloud security platforms

Excellent communication, interpersonal and analytical skills

Customer-service oriented and a strong team player

Able to work under pressure and committed to resolving issues

Willing to work rotational shifts and provide on-call support

Good to have

Certifications such as CCNA/CCNP Security, PCNSE, NSE 4+, Zscaler or CompTIA Security+

Experience in a regulated financial services environment

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