D202 - Scheduling - Scheduling and Eligibility Clerk

About River Edge Behavioral Health Serving more than 10,000 Georgians, River Edge continues to be one of the state's leading resources for mental health, substance use disorder treatments and supports as well as individuals with intellectual and development disabilities. River Edge offers outpatient services at our Emery Highway-Macon, Monroe County and Baldwin County locations. Outpatient services include behavioral health, nursing, and psychiatric assessment, stabilization and medication maintenance services as well as crisis intervention services as well as awareness, education and recovery groups.

Company Overview At River Edge Behavioral Health in Macon, GA, employees are expected to develop meaningful relationships with patients, establishing trust and making a difference in the lives of clients and their families. We believe in supporting our team as well as our clients with our comprehensive benefits package and a supportive work culture, including health, dental, and vision benefits, paid vacation, retirement plans, and more.

Program Overview River Edge is actively seeking a Full-Time Scheduler to join our Centralized Scheduling team. In this key role, you will manage client scheduling, verify insurance and financial records, and ensure timely coordination of services. Your work will help ensure clients receive seamless and efficient access to care.

Key Responsibilities

• Answer incoming phone calls in a professional and positive manner; direct calls or schedule appointments as needed.
• Schedule all doctor appointments, outpatient visits, group sessions, and community support services within the client’s appropriate service area.
• Ensure clients are scheduled directly with approved third-party insurance payers.
• Verify client records for accuracy, including authorization, connections, treatment plans, intake assessments, and annual updates.
• Confirm that clients have a current financial application, completed registration, and an up-to-date ANSA or CANS assessment on file.

Qualifications

• High School Diploma or GED required.
• Minimum of one (1) year of relevant scheduling or administrative experience required.
• Must be at least 21 years of age.

Additional Benefits

• Flexible spending accounts
• Short and long-term disability coverage
• 11 Paid holidays
• Voluntary Life Insurance

If you are looking for an opportunity to make life better and a strong desire for personal growth we encourage you to apply. We promptly review all applications. Highly qualified candidates will be contacted for interviews.

We are an equal opportunity employer and highly value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All selected applicants must pass a satisfactory background clearance and pre-employment drug test.