DAM Platform Manager

Responsibilities:

Platform Administration & Governance

• Own day-to-day platform administration of Orange Logic ? manage user access, permissions, group assignments, Space configurations, and role-based settings across all six e.l.f. Beauty brands.
• Execute and enforce DAM governance ? apply the structure, taxonomy, and metadata standards; ensure all content added to the DAM adheres to established rules.
• Manage metadata schemas, controlled vocabularies, and taxonomies ? maintain and evolve brand taxonomies, authority lists, and asset subtypes as brands grow and requirements shift.
• Oversee integrations between OL and connected systems
• Monitor platform performance and usage ? track API consumption, storage utilization, AI credit usage, and user adoption metrics
• Lead user onboarding and training ? deliver role-based training sessions.
• Serve as the primary escalation point for platform issues ? triage tickets from the Coordinator and end users, resolve or escalate to Orange Logic support, and track resolution SLAs.
• Maintain platform documentation ? keep admin guides, SOPs, governance handbook, and configuration reference docs current.

Requirements:

Required

• 5+ years of DAM platform administration experience (Orange Logic preferred; Canto, Bynder, or similar acceptable).
• Strong understanding of metadata schemas, taxonomies, controlled vocabularies, and DAM governance principles.
• Experience configuring integrations and troubleshooting API-based syncs across connected systems.
• Familiarity with creative production and marketing operations workflows in a multi-brand environment.
• Experience training and supporting end users across time zones and functional teams.
• Proficiency in Google Workspace, Slack, and project management tools (e.g., Asana).
• Familiarity with file formats across photography, video, and design (RAW, TIFF, PSD, MP4, etc.).
• Openness to learning and adopting emerging technologies, including AI-powered tools for asset management.
• Strong written and verbal English communication skills.
• Ability to work across time zones with US-based creative and marketing teams.
• High speed internet for downloading and uploading assets