D&A Case Manager

D&A Case Management Specialist

Tioga County Department of Human Services

Job Title: D&A Case Management Specialist / 80011409
Position Type: Full-Time / Hourly
Hours: 37.5 hours per week
Salary: $16.00–$17.00 per hour ($31,200–$33,150 annually)

About the Position

The Tioga County Department of Human Services is seeking a D&A Case Management Specialist to provide case management, assessment, service coordination, advocacy, and support to individuals receiving drug and alcohol services.

This position works directly with individuals, families, treatment providers, and community resources to help individuals access appropriate services and achieve their treatment and personal goals.

The position is 37.5 hours per week and requires the ability to travel to meet individuals in locations outside of the office. Access to reliable transportation is an essential function of the position.

Benefits

Tioga County Department of Human Services offers a comprehensive benefits package, including:

• Vacation time
• Sick time
• Personal time
• 12 paid holidays
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Pension retirement plan

Essential Duties and Responsibilities

• Provide case management services to an assigned caseload of individuals receiving drug and alcohol services.
• Complete intake screenings and assessments, including ASAM and Adolescent ASAM assessments, as appropriate.
• Enter required demographic, screening, assessment, treatment plan, and other information into CPR Web and WITS within required timeframes.
• Maintain regular contact with individuals in accordance with department requirements and DDAP regulations.
• Maintain at least 55% of available work time in face-to-face and collateral contacts with individuals on the assigned caseload.
• Meet with individuals both in the office and at community or other service locations.
• Document all contacts and case activities through clear, concise, complete, and accurate case notes.
• Prepare correspondence, reports, case plan reviews, case summaries, referrals, treatment recommendations, and other required documentation.
• Maintain case records in accordance with agency, state, and federal standards and regulations.
• Provide casework, support, and assistance to individuals in accomplishing treatment goals and addressing identified non-treatment needs.
• Refer individuals to appropriate treatment and community services based on assessment results.
• Assist individuals with transportation and other arrangements necessary to access services.
• Monitor individual progress through treatment and assess continued service needs.
• Coordinate service planning with detoxification, rehabilitation, inpatient, outpatient, and other drug and alcohol treatment providers.
• Assist individuals with completing required paperwork to determine service eligibility and liability for service costs.
• Request authorization and funding for appropriate services.
• Advocate for individuals within the service delivery system and community.
• Assist individuals with applications for appropriate benefits and resources.
• Assist individuals and families in developing informal support networks that promote independence.
• Make referrals to ChildLine when required under Pennsylvania's Child Protective Services Law and regulations.
• Participate in weekly supervisory conferences and case reviews.
• Participate in required orientation, in-service training, staff meetings, and continuing education.
• Attend workshops, seminars, conferences, and other professional development opportunities, which may occasionally require overnight travel.
• Assist in identifying service gaps and developing or connecting individuals with needed community resources.
• Demonstrate professionalism, tact, diplomacy, confidentiality, and sound judgment.
• Safely operate office equipment and perform field-based duties.
• Attend occasional community events that may occur during evenings or weekends.
• Perform other duties as assigned.

Minimum Experience and Training Requirements

Candidates must meet the Minimum Experience and Training (METs) for the position. Candidates may qualify through one of the following:

Option 1:
One year as a Drug and Alcohol Case Management Specialist Trainee.

Option 2:
A Bachelor's Degree in Chemical Dependency, Sociology, Social Welfare, Psychology, Nursing, or a related field and one year of direct-service experience performing counseling or case management work in an alcohol or other drug treatment setting.

Option 3:
A Bachelor's Degree that includes, or is supplemented by, successful completion of 18 college credits in sociology, social welfare, psychology, criminal justice, or other related social sciences and one year of direct-service experience performing counseling or case management work in an alcohol or other drug treatment setting.

Option 4:
Any combination of qualifying experience and training.

Approved Additional Special Requirements: None.

Additional Requirements

The successful candidate must:

• Be able to travel to meet individuals in the community and other service locations.
• Have access to reliable transportation to fulfill the duties of the position.
• Maintain confidentiality and professional boundaries.
• Demonstrate strong communication, organizational, documentation, and interpersonal skills.
• Be able to work independently and as part of a team.
• Be available to occasionally participate in evening or weekend community events.

How to Apply

Candidates must submit a completed Tioga County Employment Application. The application must provide sufficient details regarding experience and training related to the minimum experience and training requirements so eligibility can be determined.

Pay: $16.00 - $17.00 per hour

Expected hours: 37.5 per week

Benefits:

• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Work Location: In person