Data Administrator/ Customer Service Representative

Bring your ideas, help shape what’s next

Bluecurrent is helping shape the energy future of New Zealand and Australia, empowering partners with strategic insights and innovative technology.

For nearly two decades, we’ve been a trusted leader in smart metering and digital solutions, helping businesses and communities make better energy decisions.

People are at the heart of everything we do. Bluecurrent offers a supportive, inclusive workplace with fantastic benefits, growth opportunities, and an authentic commitment to sustainability.

Every day we live our values of collaboration, innovation, and delivery, so join us and let’s create a smarter, more sustainable future together.

About the role

Please note the internal title is C&I Data Services Administrator

Are you curious, detail-focused, and motivated by solving problems that make a real difference for customers?

We have an exciting opportunity for a C&I Data Services Administrator to join our collaborative team and help ensure our commercial and industrial customers receive accurate, timely, and reliable metering data for both Electricity and Gas across NZ.

What success looks like in the role:

• Investigating and resolving data, service, and customer queries in a timely and accurate way.
• Supporting the delivery of reliable metering data services and helping meet customer commitments.
• Identifying, processing, and validating missing data to support accurate reporting and billing outcomes.
• Working closely with field technicians to support meter configuration, fault resolution, site setup, and load verification.
• Helping customers with data enquiries, usage comparisons, estimates, and data file deliveries.
• Maintaining accurate customer, site, and equipment records across systems.
• Creating and updating reports that provide visibility of data quality, service performance, and operational outcomes.

What you’ll bring

You’ll be someone who enjoys working with data, learning new systems, and getting to the root cause of an issue. You’ll be comfortable balancing accuracy, customer service, and problem-solving in a busy operational environment. You’ll also ideally bring:

• Strong problem-solving skills and a continuous improvement mindset.
• Excellent communication skills and a customer-first approach.
• Confidence learning new systems, databases, and technical processes.
• Experience using Excel and working with data.
• Strong attention to detail and a commitment to accuracy.
• The ability to take ownership, follow through, and work well as part of a team.

Ready to help us deliver accurate, reliable data services that support our customers and the future of energy? Apply now!

If you require accessibility support during the application or selection process, please call us on [+64 9 978 7792](tel:+64 9 978 7792).