Data Analysis Specialist

About the role

This role involves understanding business operations and developing comprehensive, accurate, and business-relevant automated monitoring and data visualisation frameworks to reflect operational quality across different business processes. You will monitor and analyse daily business reports and key performance data to ensure data accuracy and reliability, identify and resolve data anomalies in a timely manner, and provide practical improvement recommendations to support business performance.

Key responsibilities

• Develop comprehensive, accurate, and business-relevant automated monitoring and data visualisation frameworks to reflect operational quality across different business processes
• Monitor and analyse daily business reports and key performance data to ensure data accuracy and reliability
• Identify and resolve data anomalies in a timely manner and provide practical improvement recommendations to support business performance
• Work closely with different departments to understand their data and analytical needs, support ad-hoc business analysis requests, and convert recurring or important requirements into standardised reports or data products
• Understand departmental workflows and use data reporting, analytical tools, and digital solutions to improve operational efficiency
• Identify and analyse business problems, summarise findings clearly, and support practical solutions such as process automation, workflow optimisation, and business reporting system development

About you

• Bachelor's degree or above
• 1 to 3 years of relevant experience
• Strong data processing, analysis, and reporting skills, with experience using common analytical tools such as SQL, Tableau, Power BI, Excel, VBA, R, or Python
• Strong self-motivation with logical and structured thinking
• Able to understand complex data issues and communicate analytical findings clearly and effectively to business teams
• Good communication and coordination skills, with the ability to work effectively with cross-functional teams