Data Analyst

Who you are

• Demonstrate 5+ years of experience delivering business analytics, with at least 2 years in a GTM, Revenue Operations, or Product analytics capacity

What the job involves

• Develop trusted GTM and Product analytics that guide revenue, retention, and growth decisions at Zoom. Collaborate with Sales, Customer Success, Finance, and Product teams to translate complex business questions into clear, actionable insights using modern cloud analytics tools
• Deliver insights that improve customer experiences and drive measurable business outcomes across Zoom's go-to-market motion
• We build trusted analytics that empower business decision-making. Our team partners closely with stakeholders to deliver scalable, reliable data solutions. We enable better decisions by providing accurate insights that drive business success
• Developing trusted analytics by partnering with Zoom's Sales, Customer Success, Finance, and Product stakeholders across the full Lead-to-Quote-to-Cash journey
• Building scalable dashboards, analytical models, define actions that improve business visibility and decision-making
• Analyzing customer, revenue, and product data to identify trends, risks, and opportunities for growth for pre-sales, sales cycles, renewals, support and customer success motions
• Translating analytical findings into compelling data stories that drive Executive Insights, Quarter / Monthly Business Reviews, and Cross-Functional decision-making
• Partnering with data engineering teams to validate data quality, resolve issues, and improve trusted reporting
• Supporting analytics adoption by defining success metrics, measuring ROI, and enabling self-service reporting
• Apply advanced SQL skills to analyze large datasets in cloud-based data platforms
• Build analytical models, dashboards and reports using modern business intelligence and data visualization tools
• Use Python or R to prepare, analyze, and interpret data
• Apply knowledge of SaaS and Consumption based business metrics, customer lifecycle analysis, forecasting, and performance measurement
• Collaborate effectively with cross-functional partners to deliver trusted analytics solutions
• Communicate technical findings clearly to technical and non-technical audiences
• Leverage AI-assisted analytics or productivity tools to improve analytical workflows

The application process

• End Date: August 4, 2026
• Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings

Benefits

• Work from home opportunities
• Retirement benefits
• My-Time-Off (MTO), an extended vacation policy
• Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
• Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
• Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
• Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
• Employer Matching of Charitable contributions up to $500 USD equivalent/year
• Annual Zoom Store Allowance
• Business Travel Accident Insurance