Data Analyst

Job Responsibilities:

• Collect, analyze, and interpret data related to business performance and industry data, including sales, customer behavior, KPI, financial reports, marketing data
• Filtering and cleaning data to ensure accuracy.
• Create and maintain dashboards and reports to track key performance indicators (KPIs) and identify trends or issues.
• Develop and recommend strategies to enhance the customer experience, increase conversion rates, and optimize sales funnels.
• Conduct competitive analysis and market research to inform strategic decisions and identify opportunities for growth.
• Work closely with stakeholders to gather and document business requirements for projects and initiatives.
• Translate business needs into technical specifications and ensure alignment with platform capabilities.
• Prepare detailed reports and presentations on business performance, providing actionable insights and recommendations to senior management.
• Monitor and evaluate the impact of implemented changes and initiatives on business performance.
• Stay up-to-date with industry trends, emerging technologies, and best practices in eCommerce.
• Propose and implement process improvements to enhance operational efficiency and effectiveness.

Required Skills & Capabilities:

• Bachelor’s degree in Business Administration, Marketing, Information Technology, Data Analyst or a related field.
• 2-3 years working experience as a Business Intelligence Analyst/Data Analyst or any position that related to data and business analytics with strong statistical background.
• Preferably with prior experience in the FMCG industry.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.
• Excellent communication skills, both written and verbal, with the ability to present findings to various stakeholders.
• Experience with project management
• Proactive and able to work independently
• Competency in Microsoft applications, Google Sheet and Power BI
• Fast leaner and result oriented

Benefits:

• Yearly increment & bonus
• Follow all Malaysia & Selangor Public Holidays
• 12 days annual leave
• Medical, Dental/Vision Allowance
• 13% EPF
• work life balance culture
• Employee development and training program
• Decentralized decision making
• Career growth & career advancement
• Opportunity to lead the department
• Opportunity to present self
• non toxic working environment
• Free Parking