Data Analyst

Who you are

• Proven experience in a Reporting Analyst, Data Analyst, Data Scientist, or similar analytical role, with strong problem-solving skills to interpret data and present actionable insights
• Strong practical knowledge of Microsoft Power BI, Azure Synapse Analytics, SQL Server Reporting, and related tools, with experience in designing and maintaining accessible dashboards and reports
• Experience and confidence in extracting, cleansing, transforming, and analysing data from various sources, coupled with a solid understanding of data quality, governance, and reporting controls
• Ability to gather and translate reporting requirements from stakeholders into practical dashboards and outputs, ensuring alignment with business needs
• Experience in automating reporting processes using tools like Power Automate, enhancing efficiency and reducing manual effort in data reporting
• This role will require you to undergo the Security Clearance (SC) process once in role, so for that reason we will ask you to confirm if you are a British passport holder with 5 years residency in the UK when you apply for this position

What the job involves

• We are seeking a skilled Data Analyst to deliver accurate, timely, and insightful management reporting for internal stakeholders and clients
• In this role, you will gather, validate, and analyse data from various sources to create clear and actionable insights that inform strategic and operational decision-making for our Sipcom business
• Design and Maintain Reports: Create and manage user-friendly Power BI reports and dashboards to support business decision-making
• Data Analysis: Analyse data from multiple sources to identify trends, risks, and opportunities, translating findings into actionable insights
• Data Validation: Ensure data accuracy and reliability by validating reporting data and investigating discrepancies
• Stakeholder Collaboration: Work with stakeholders to define reporting requirements and develop practical dashboards and outputs
• Automation of Processes: Enhance efficiency by improving and automating manual reporting processes using tools like Power BI, Excel, and Power Automate
• Reporting and Presentation: Present findings and recommendations clearly to stakeholders and support operational performance through meaningful data insights
• What Success Looks Like:
• Timely Delivery of Reports: Successfully design and deliver a minimum of 5 key Power BI reports and dashboards that meet stakeholder requirements within the designated timelines
• Data Accuracy Improvement: Achieve a data accuracy rate of at least 95% by validating and reconciling discrepancies in reporting data
• Stakeholder Engagement: Establish strong working relationships with key stakeholders to gather reporting requirements and feedback on dashboard usability
• Automation of Reporting Processes: Automate at least 3 manual reporting processes, resulting in improved efficiency in data reporting
• Insight Generation: Identify and present significant trends or risk areas through data analysis, leading to actionable insights for operational improvement
• Customer Satisfaction Reporting: Develop and deliver a comprehensive customer satisfaction report, highlighting key metrics and trends to enhance service delivery