Data Analyst

Who you are

• Are you a data analyst who wants to work in a fast growing InsurTech company where shared services touches nearly every function at Hippo
• Right now, critical questions go unanswered: How are we retaining agents?
• What's driving retention in certain states or roles?
• What's our actual office utilization?
• Are HR processes working as designed?
• This data analyst will change that
• You will unlock visibility into operations, support strategic decisions, and demonstrate the value of analytics to the business
• Gets excited about uncovering insights in data and sharing them with others
• Doesn't wait to be told what to do - you see the gap and fill it
• Takes pride in accuracy and clarity
• Views ambiguity as an opportunity, not an obstacle
• Wants to grow your analytics skills and build expertise in a function that matters
• 6+ years of data analytics experience
• Bachelor’s degree in STEM
• SQL proficiency - can write efficient queries against databases/data warehouses
• Tableau (or similar BI tool) - comfortable building dashboards from scratch
• Self-starter mindset - takes initiative to identify opportunities, gathers requirements without being asked, doesn't need handholding
• Excellent communication skills
• Storyteller - can present data insights clearly to non-technical audiences, explains 'why' not just 'what,' connects findings to business recommendations
• Analytical problem-solving - comfortable scoping ambiguous problems and recommending approaches
• Attention to detail - data quality and accuracy matter; you catch inconsistencies
• Insurance, healthcare, or regulated industry experience
• Familiarity with HR or operations analytics
• Exposure to data governance or compliance reporting
• Proven experience leveraging AI to automate job functions
• Experience presenting to senior leadership
• Benefits and Perks:

What the job involves

• Reporting to: Sr. Manager, Owned Program Analytics
• Hippo's shared services organization is scaling, and we need an analyst who can own analytics for critical operational areas and tell a compelling story with data
• In this role, you will partner with the Analytics Lead and operational teams to design dashboards, uncover insights, and drive decisions
• You will take ownership of your analytics verticals from the ground up - defining what we measure, building the dashboards, and translating data into actionable business insights
• You'll present findings directly to the stakeholders and operational leaders
• This is not a supporting role; you own the narrative and drive business conversations with data
• Reporting to Sr Manager, Data & Analytics, you'll have autonomy to shape how shared services uses data to optimize operations
• Take full ownership of assigned domains
• Define KPIs and metrics with stakeholders; design dashboards from requirements through delivery
• Build Tableau dashboards and SQL queries that answer specific business questions
• Present findings to stakeholders, and operational teams; translate data into recommendations
• Identify and pursue analytics opportunities proactively
• Maintain dashboards, validate data quality, and support stakeholder adoption
• Conduct stakeholder interviews to understand business needs
• Define scope and approach for new analytics initiatives
• Communicate back to stakeholders in clear, business-friendly language
• Partner on complex analytics questions
• Contribute to team standards and best practices
• Share learnings and insights across the analytics function

Benefits

• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k) retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
• Equity
• Training and Career Growth - Training and internal career growth opportunities
• Flexible Time Off - You know when and how you should recharge
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
• Hippo Habitat - Downtown Austin, a 5-minute walk from the train station. Snacks and drinks available and catered lunches for onsite employees