Data Analyst

Data Analyst

Department: Marketing - Business Intelligence

Job Description

Are you passionate about transforming data into meaningful insights that drive business decisions?

We are looking for a Data Analyst to analyze transactional and behavioral data from PalawanPay, identify trends and opportunities, and deliver actionable insights that support business growth, product development, and customer experience initiatives. The role will be responsible for data analysis, dashboard development, KPI monitoring, and reporting to help stakeholders make data-driven decisions.

Key Responsibilities

• Analyze PalawanPay transaction data to identify customer behavior, usage patterns, trends, and potential areas for improvement.
• Build and maintain dashboards and performance reports to monitor key business metrics and KPIs.
• Collaborate with Product, Marketing, and Operations teams to support data-driven initiatives and strategic projects.
• Validate, clean, and transform data to ensure reporting accuracy and reliability.
• Prepare recurring reports and conduct ad hoc analysis on customer segments, product usage, and business performance.
• Develop visualizations and present insights through Power BI, Tableau, and other reporting tools.
• Monitor trends and key performance indicators such as user activity, transaction volume, retention, and monetization.

Qualifications

Education

• Bachelor's Degree in Statistics, Mathematics, Business Analytics, Computer Science, or a related field.

Experience

• 1 to 3 years of experience in Data Analytics, Business Intelligence, or a related role.
• Experience in fintech, e-wallets, financial services, or digital platforms is an advantage.

Skills

• Advanced Microsoft Excel skills
• Power BI and/or Tableau proficiency
• SQL querying and relational database knowledge
• Data storytelling and report presentation
• Critical thinking and analytical reasoning
• Strong communication and stakeholder management skills

Knowledge

• Digital wallet and financial application business operations
• User activity, transaction, retention, and monetization KPIs
• Data visualization principles
• Data cleaning and transformation
• Dashboard development and KPI monitoring
• Customer and transactional analytics

Certifications

• Certification in Data Analytics, Power BI, Tableau, or other visualization tools is an advantage but not required.

Why Join Us?

• Work with data that directly influences business strategy and customer experience.
• Gain exposure to fintech and digital financial services.
• Collaborate with cross-functional teams on high-impact initiatives.
• Develop advanced analytics, visualization, and business intelligence expertise.
• Be part of a data-driven culture focused on innovation and growth.

Turn data into insights that shape business decisions. Apply today!