Data Analyst

Job Description: Data Analyst- ICICI Lombard

About ICICI Lombard:

ICICI Lombard is a leading insurance company known for its digital prowess and innovative use of technology. The company embraces digital transformation and employs cutting-edge technologies such as AI, ML, and big data analytics to provide exceptional insurance experiences. By investing in advanced digital platforms and tools, ICICI Lombard simplifies insurance processes, facilitates customer interactions, and offers user-friendly mobile apps and web portals for policy purchase, claims filing, and self-service options.

ICICI Lombard remains at the forefront of the digital landscape by actively exploring emerging technologies to unlock new possibilities in the insurance industry. By harnessing data and analytics, the company develops personalized insurance solutions and effectively manages risks. Internally, ICICI Lombard optimizes operations, automates processes, and encourages collaboration through a tech-driven approach.
With its unwavering commitment to digital innovation and technological advancements, ICICI Lombard is poised to transform the insurance industry and redefine insurance service delivery, establishing itself as a digital insurance leader.

About the Role –

We are seeking a detailoriented Data Analyst to support the Data Science & Analytics function. The role involves working closely with Sales, Marketing, Product, Technology, Finance, and Compliance teams to convert business data into actionable insights. The ideal candidate will possess strong analytical abilities, hands-on experience in data manipulation, dashboarding, and business performance analytics.

Responsibilities-

1. Business & Sales Analytics Analyse sales funnels, conversions, channel performance, product performance, and customer behaviour. Build structured reports to support revenue growth, market-share tracking, and business decision-making.

2. Data Exploration & Insight Generation
   Perform deep-dive analysis using large datasets to identify trends, gaps, and opportunities. Convert raw data into clear insights for business stakeholders.

3. IRDAI & Market Monitoring
   Work with IRDAI-published data to analyse market share, competition movement, product trends, and industry shifts. Support regulatory reporting and business insights derived from industry datasets.

4. Dashboarding & Reporting
   Build, enhance, and maintain dashboards on Power BI/Tableau to track KPIs, business performance, and forecasting trends. Automate recurring performance reports, MIS, and data refreshes.

5. Collaboration & Communication
   Partner with product, sales, and business teams to frame analytical problems and present insights effectively. Communicate findings in a clear, concise, and business-friendly manner.

6. Data Quality, Governance & Documentation
   Ensure accuracy, consistency, and hygiene across datasets. Maintain documentation of analytics processes, metrics definitions, and reporting frameworks.

Educational Qualifications –

Bachelor’s or Master’s degree in Engineering, Computer Science, IT, Electronics or related technical fields.

Competencies Required: –
Programming: Strong hands-on experience with SQL and Python/R for data analysis and transformation.
Visualization: Proficiency with Power BI, Tableau, or similar BI tools.
Statistics: Understanding of basic statistical methods, hypothesis testing, and exploratory data analysis.
Data Handling: Experience working with large datasets, structured/unstructured data, and cloud-based data environments (AWS/GCP/Azure preferred).

Skills Required:

• Strong analytical thinking and structured problemsolving ability
• Excellent communication and stakeholder engagement
• Ability to work in fast-paced environments
• High ownership and attention to detail
• Independent worker with strong documentation discipline

Behaviour Required –
OneIL1Team -
Growth Mindset
Team Player
Adaptability