Data Analyst

Data Analyst

Location: London, hybrid

Salary: £40,000 to £47,000

Reporting to: Head of Product

We are looking for a Data Analyst to help a global digital learning business understand how its products perform and how learners use them. You will turn data from multiple platforms into clear insights that improve the learner experience, support commercial decisions and guide product development.

Working across subscription, self study, IELTS preparation and workplace English products, you will partner with Product, Marketing, Sales, Partnerships and Operations teams.

What you will do

• Build and maintain SQL queries, datasets and Power BI dashboards.
• Track product, learner, marketing and commercial KPIs.
• Analyse customer journeys, conversion funnels, engagement and retention.
• Evaluate feature releases, pricing initiatives and marketing activity, making practical recommendations from the results.
• Work with stakeholders to define reporting needs and communicate findings clearly.
• Improve data quality, reporting standards and opportunities for automation.

What you will bring

• At least five years’ experience in data analysis, BI or product analytics.
• Strong SQL or MySQL skills and experience building Power BI dashboards.
• Experience developing KPIs for digital products or services.
• The ability to turn analysis into clear commercial or product recommendations.
• Knowledge of GA4, customer journey analysis and digital funnel metrics.
• Confidence working with both technical and non technical stakeholders.

Experience in EdTech, subscriptions, A/B testing, CRM platforms or data governance would be useful. A relevant degree or equivalent professional experience is welcomed.