Data Analyst

Who you are

• Excellent communication skills and strong stakeholder and client-management skills across technical and nontechnical audiences
• Experience using SQL for supporting various Business and Data Operations
• Demonstrated data-analysis skills using Excel, Tableau, QuickSight, or comparable tools
• Structured problem-solving and process-management experience; Six Sigma, Scrum, or Kanban certification preferred
• Project Management experience - ability to own a multi-step operational workflow, investigate issues, and drive through resolution
• Healthcare, Medicaid, encounters, EDI, or related payer/health-plan experience
• Experience with 837 encounter files, SFTP workflows, response files, or rejection management

What the job involves

• SafeRide Health is seeking a Data Analyst with a high degree of ownership, customer focus, and follow-through to own encounter operations and stakeholder management for a portfolio of Medicaid and Medicare Advantage clients
• This role sits at the intersection of data, healthcare operations, and client service - working with clients and internal teams to turn complex requirements and encounter data into clear action
• You’ll manage the end-to-end encounter workflow for approximately 6–8 clients, gather requirements, and serve as the bridge between clients, business teams, and engineers to ensure effective collaboration and delivery
• ---What Success Looks Like---
• Own encounter-management responsibilities for approximately 6–8 clients
• Generate 837 healthcare encounter files, submit files to client destinations (typically SFTP), and track response files
• Triage and coordinate remediation of rejections with engineering and internal teams
• Report ongoing performance and SLA metrics and translate data into business decisions

Benefits

• We Invest in You: Competitive pay, annual bonus opportunities, and equity options mean you share in our success.
• Health Comes First: Comprehensive medical, dental, and vision coverage for you and your family—plus programs to support your mental and physical well-being.
• Flexibility to Do Your Best Work: We’re remote-first, giving you the freedom to work where and when you’re most effective.
• Time for What Matters: Generous PTO, holidays, and parental leave help you recharge and be there for life’s important moments.
• Grow With Us: Training, mentorship, and opportunities to explore new roles so you can keep building your career here.
• Celebrated, Always: We notice the wins—big and small—and celebrate your impact along the way.
• Purpose You Can Feel: Every project and every task here connects to improving access to care for the people who need it most.