Data Analyst (Process Audit & Compliance)

Role & responsibilities

Risk Analytics & Reporting

• Develop and maintain dashboards to monitor KRIs such as inventory accuracy, shrinkage, fraud

trends, and control breaches.

• Analyze transactional and operational data to uncover patterns indicating potential loss, inefficiency, or

compliance issues.

• Automate recurring reports and exception alerts using Excel, SQL, Power BI, Tableau, etc.
• Provide data-driven insights for internal audits and investigations.
• Deep-dive into anomalies (e.g., repeated cancellations, COD refunds, complaints, LMD flags).
• Assist auditors by identifying samples based on risk or suspicious activity.

Fraud Detection & Loss Prevention

• Build or enhance rule-based and ML-driven risk models in coordination with Tech and BI teams.
• Track fraud metrics such as payment misuse, return abuse, fake orders, and share weekly updates

with LP teams.

• Identify and address control gaps through exception analysis and trend monitoring.
• Support incident investigations by supplying documentation and insights.

Compliance & Documentation

• Create and maintain process maps, SOPs, and control documentation ensuring completeness and

audit readiness.

• Collaborate with process owners and Ops/Product teams during process design or revisions.
• Maintain a centralized log of process changes with version history, ownership, implementation date,

and rationale.

• Ensure traceability for all changes affecting audits, controls, or LP risks.
• Align documentation with internal policies, FSSAI norms, data privacy regulations, and financial

controls.

• Draft, review, and update internal control policies and compliance checklists.
• Track compliance across units, flag deviations, and generate compliance dashboards and reports.
• Notify internal teams of regulatory or process/documentation changes (e.g., FSSAI, e-comm laws,

taxation).

• Serve as the central coordination point during audits with all documents ready and up to date.

Process Audits & Control Effectiveness

• Conduct routine and surprise audits at stores, warehouses, and operational units.
• Test the effectiveness of internal controls across critical areas like inventory, cash, billing, and logistics.
• Highlight observations, root causes, and corrective actions through structured audit reports.
• Monitor the implementation of audit recommendations and ensure timely closure.
• Analyze audit data and trends to identify loss-prone areas like shrinkage, pilferage, or billing fraud.
• Collaborate with Ops teams to improve SOP adherence and control procedures.
• Support development of loss prevention policies and awareness initiatives.

Preferred candidate profile

Bachelors/Postgraduate degree in Commerce, Business, Engineering,Analytics or related.

• 5–10 years in Audit, Data Analytics, Compliance, or Risk Management, preferably in Retail, FMCG, or

E-commerce environments.

• Proficient in exploring, cleaning, and interpreting large datasets to detect trends, anomalies, and risks.
• Strong command over SQL, Excel, and BI tools such as Power BI, Tableau, or Looker for dashboards,

reconciliations, and reporting.

• Working knowledge of internal controls, audit trail requirements, and risk-based audit frameworks.
• Solid grasp of end-to-end business processes (order to delivery, returns, vendor billing, etc.).
• Skilled in creating audit reports, case summaries, SOPs, and control documentation with clear

evidence.

• Comfortable working with Ops, Finance, Tech, and Business teams to drive data-backed decisions.
• Strong investigative mindset to identify root causes and recommend process improvements.
• High attention to detail, independent working ability, and strong stakeholder communication.