Data Analytics & Business Performance - Manager

Key responsibilities

Data Analytics & Reporting

• Develop and deliver accurate and timely daily, monthly, and ad-hoc analytical reports.
• Monitor business performance and key operational indicators through regular reporting and analysis.
• Validate data accuracy and consistency and ensure high-quality reporting.
• Analyze complex data, identify key findings, and provide clear recommendations to management.

Business Performance Analysis

• Analyze business performance, KPIs, trends, and key business drivers.
• Evaluate the financial impact, cost-benefit, and ROI of business initiatives, including sales campaigns, incentive schemes, and delinquency management programs.
• Conduct forecasting and what-if scenario analysis to support business planning and decision-making.
• Collaborate with Budgeting, Controlling, and business stakeholders to provide data-driven insights.

Dashboard & Data Visualization

• Design and develop dashboards and data visualizations to support management and business users.
• Enhance reporting and analytical frameworks to improve business performance monitoring.
• Promote data-driven decision-making through effective visualization and presentation of insights.
• Provide guidance and coaching to junior Data Analysts on analytical and visualization best practices.

What we're looking for

• Bachelor’s or Master’s degree in Data Analytics, Business Analytics, Statistics, Finance, Economics, Business Administration, Information Technology, or a related field.
• Minimum 5 years of experience in Data Analytics, Business Performance, Business Intelligence, FP&A, or a related field.
• Strong experience in data analysis, KPI analysis, business performance reporting, and dashboard development.
• Strong knowledge of Microsoft Excel and Power BI; experience with SQL, Tableau, Python, or other data analytics tools is an advantage.
• Experience in budgeting, forecasting, financial analysis, ROI, or cost-benefit analysis.
• Strong analytical and problem-solving skills with the ability to translate data into actionable business insights.
• Strong communication and presentation skills, with the ability to communicate complex information to management and business stakeholders.
• Experience in coaching or mentoring junior team members is an advantage.
• Good command of English, both written and spoken.

Special and Specific Knowledge and Skills

• Proficient knowledge in data visualization using tools like Tableau.
• Experience in QlikView (BI tool) is a plus
• Proficiency in Microsoft Office program.
• Well communicate with technical and business audiences
• Passionate about solving problems – possesses a relentless need for investigation and data exploration.
• Results and detail-oriented, with strong intuitions on how to solve problems creatively and quickly
• Analytical skill.