Data Analytics Intern - SPX Express

Department Operations

LevelInternship

LocationKuala Lumpur

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Identify key operational gaps and improvement opportunities within delivery operations.
• Collaborate with the operations team to design and project manage initiatives across all Hubs in Malaysia.
• Analyze data and results to identify areas for improvement.
• Develop dashboards and tools as required to monitor and track operational performance.
• Prepare proposals and reports for presentation to senior management.

Requirements:

• Currently pursuing a Bachelor's Degree in a relevant field such as Statistics, Business, Engineering, or Supply Chain.
• Experience with analytics query/languages like SQL and Python.
• Strong analytical mindset and ability to work with data to derive insights.
• Well-developed interpersonal and communication skills.
• Detail-oriented and adaptable to changes in a fast-paced environment.
• Keen interest in BI / Data analytics / Supply Chain.