Data Analytics Manager / Assistant Manager

Job Title: Data Analytics Manager / Assistant Data Analytics Manager

Department: Data & Analytics

Location: Hong Kong

About the Role

We are seeking an energetic, hands-on Data Analytics Manager / Assistant Manager to lead our analytics function and transform raw data into actionable business strategies. Managing a dynamic team of 2 analytics professionals, you will bridge the gap between technical data extraction and executive decision-making across various business units.

If you thrive in a fast-paced retail/B2C environment, possess an entrepreneurial mindset, and love taking full ownership from SQL queries to C-suite presentations, this role is for you.

Key Responsibilities

• Team Leadership & Strategy: Manage and mentor a 3-person analytics team, overseeing project prioritization, delivery quality, and technical development.
• Hands-on Analytics & BI Development: Design, build, and maintain high-impact Tableau dashboards and automated reports across multiple business functions.
• Data Extraction & Pipeline Management: Query and extract large-scale datasets directly from our Data Warehouse using SQL and Python.
• Business Insights & Storytelling: Analyze complex consumer datasets—including transactional/consumption data, customer demographics, and category performance—to deliver clear, impactful insights and strategy recommendations.
• Stakeholder Management & Presentations: Serve as the primary analytics partner for senior management and line-of-business heads; translate executive requests into clear analytical projects and deliver compelling business presentations.
• CRM & Loyalty Optimization: Leverage CRM and loyalty program data to analyze customer retention, lifetime value, segment performance, and campaign ROI.

Requirements & Qualifications

• Experience: 5+ years in data analytics within the Retail, FMCG, Property or B2C sector,
• Demonstrated experience leading small teams or mentoring junior data analysts is a plus (Title offered will depend on total experience).
• Technical Mastery:
• Advanced proficiency in SQL for complex querying and data extraction from Data Warehouses.
• Strong hands-on expertise with Tableau for data visualization and dashboard design.
• Solid working knowledge of Python for data manipulation, analysis, and automation is a plus.
• Domain Expertise: Strong background in CRM Analytics , customer segmentation, and loyalty program performance tracking.
• Business Acumen & Communication: Proven track record of turning complex data into intuitive business narratives; exceptional presentation skills for C-level and senior management audiences.
• Mindset & Soft Skills: Proactive, dynamic, and possess an entrepreneurial spirit with a high drive to take initiative and solve ambiguous business problems.
• Language: Excellent command in Chinese and English