Data & Analytics Manager

POSITION SUMMARY: The Data & Analytics Manager is a staff member of the Community Health Centers of Arkansas (CHCA) the Primary Care Association managing data activities for organizational and grant-funded initiatives. This position leads efforts in data modernization, interoperability, analytics, dashboard development, evaluation, and performance improvement across member health centers and partner facilities. The Data and Analytics Manager turns program data into actionable insights that strengthen care coordination, grant accountability, and sustainability planning, and drive measurable improvements for rural and medically underserved communities.

REPORTS TO: Chief Information Officer

SUPERVISORY RESPONSIBILITIES: None

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as CHCA's data and analytics lead for assigned initiatives, ensuring data activities align with organizational goals, grant deliverables, governance requirements, and partner commitments.
• Lead data management, analytics, interoperability, and reporting strategies.
• Coordinate data implementation across member health centers and partner facilities, including readiness assessments, baseline measures, workflow documentation, and deployment reporting.
• Partner with community health centers, vendors, and CHCA leadership to strengthen secure data sharing and timely use of information across care settings.
• Analyze implementation, utilization, outcome, and sustainability measures to support quality improvement, grant reporting, and strategic decision-making.
• Establish data standards, dictionaries, templates, and validation processes, and monitor submitted data for quality and timeliness, identifying gaps, trends, and technical assistance needs.
• Provide training and technical assistance to health center staff on data collection, dashboard use, reporting requirements, and interpretation of performance measures.
• Translate findings into clear, actionable insights through progress reports, funder narratives, executive briefs, and partner presentations that demonstrate program progress and community impact.
• Coordinate with vendors on platform configuration, user access, troubleshooting, and maintenance.
• Ensure all data activities comply with HIPAA, data use agreements, cybersecurity and access control standards, and CHCA data stewardship requirements.
• Support sustainability planning by assessing utilization trends, reimbursement-supported workflows, technology adoption, and the value of program investments.
• Participate in project, partner, vendor, and grant reporting meetings as needed.

QUALIFICATIONS:

Education:

• Bachelor's degree in Data Analytics, Statistics, or a related field; Master's in a related field is preferred.

Experience:

• At least five years of progressively responsible experience in healthcare data analytics, health informatics, population health reporting, public health evaluation, or related work.
• At least two years of experience leading projects, coordinating cross-functional teams, supervising staff, managing vendors, or providing technical assistance
• Solid grasp of healthcare data practices, including collection, extraction, normalization, validation, visualization, dashboard development, governance, and performance measurement.
• Working knowledge of HIPAA, data use agreements, limited data sets, secure file transfer, access controls, cybersecurity practices, and data stewardship standards, with the ability to handle sensitive health information accurately and confidentially.
• · Experience with Excel, Power BI, Tableau, SQL, population health systems, or comparable analytics tools preferred.
• Ability to turn technical and programmatic data requirements into practical workflows, dashboards, reports, monitoring tools, and training materials.
• Strong project management and organizational skills, with the ability to balance multiple timelines, deliverables, vendors, and partner requests.
• Excellent written and verbal communication skills, including the ability to present complex data clearly to clinical, operational, executive, community, and non-technical audiences through reports, presentations, funder updates, and executive summaries.
• Ability to work independently and collaboratively within a multidisciplinary team and statewide health center network.

Preferred:

• Experience with Community Health Centers, rural health programs, interoperability, health information exchange, value-based care or population health platforms.

TRAVEL REQUIREMENTS:

• Travel is required to fulfill the responsibilities of the position, including travel for meetings, conferences, advocacy activities, member engagement, site visits, professional development, and organizational representation. Travel may occur at the local, state, and national levels.

PHYSICAL REQUIREMENTS:

• Must be able to sit or stand for extended periods, use office technology, and occasionally lift 15-25 pounds.

NOTE: This description is intended to outline the essential job functions and the essential requirements for the performance of this job. Other functions may be assigned, and the CHCA CEO retains the right to add or change the duties and responsibilities at any time.

Pay: $60.90 per hour

Application Question(s):

• Describe your experience leading projects, coordinating teams, managing vendors, or providing technical assistance.

• Describe your skills in data validation, analysis, dashboards, and performance reporting.

• Describe your working knowledge of HIPAA, data security, and data governance.

• Describe your communication style, organization, and project management skills.

Work Location: In person