Data & Business Intelligence Analyst

The Data Analyst is responsible for developing & implementing data analyses, data collection systems that optimize statistical efficiency and quality while ensuring the accuracy of datasets in the data warehouse. This role will also support cross-functional teams in interpreting data, analyzing results, and building dashboards & reports to ensure that business performance is tracked and reported accurately.

Key Accountabilities

Manage and Enhance Internal Sales Database

• Define, prepare, and perform Extract, Transform, Load (ETL) processes to ensure comprehensive data availability.
• Develop and implement effective data analyses and collection systems to enhance statistical efficiency.
• Assist the Business Analyzing Manager in executing analyses and reports on the performance of business and marketing initiatives to optimize the effectiveness of marketing campaigns, promotions, pricing strategies, loyalty programs, and other commercial initiatives.
• Conduct regular audits and validation checks to ensure data integrity and accuracy, promptly identifying and resolving discrepancies.
• Provide analytical support for ad-hoc requests and special projects as needed.

Business analysis

• Work closely with cross-functional teams to understand their data needs, develop automated update templates, provide analytical support, and assist in interpreting data to derive actionable insights.
• Assist Head Strategic Planning & Insights in providing data, holistic analysis for research waterfall, annual business review, Must win strategic pillars, routine monthly/ quarterly business review and committee.

CRM first party data analytics

• Support channel marketing to analyses CRM 1st party data on monthly basics, to enhance loyalty segmentation strategy and execution plan.

Job Requirements:

• Bachelor’s degree in Data Science, Statistics, Mathematics, Economics, or a related field.
• Data Analyst certification from recognized institutions (e.g., Microsoft, LinkedIn Learning, Big 4, IIBA) is a plus. Experience
• 03+ years of experience in data analysis or a related role.
• Experience working in a Data Processing or Business Intelligence department is a must.
• Experience in integrated analysis and reporting, measurement is advantageous
• Proficient in statistical packages for data analysis (e.g., Excel, SPSS, SAS, SQL, BigQuery, Power BI).
• Experience with reporting tools (e.g., Power View, Power BI, Tableau).
• Familiarity with Retail or Food & Beverage (F&B) industry is advantageous.
• Strong analytical and problem-solving abilities.
• High attention to detail.
• Manage big data
• Results focused – ability to deliver in high pressure environment.
• Fluent English in Speaking and Writing.
• Effective communication and presentation skills, both written and verbal.
• Strong teamwork spirit and the ability to collaborate effectively with cross-functional teams.

Working time & Location

Working hours: 9 am-6 pm Mon-Friday

Working location: 127 Nguyen Co Thach, An Loi Dong, Thu Duc City, HCMC