Data & Process Manager

About the role

Based in Jakarta, the Data & Process Manager leads the procurement data and process governance function. This role ensures high data integrity in the ERP system (Microsoft Dynamics 365), oversees vendor/item master data, drives cross-departmental process standardization, and manages relationships with ERP service providers. The Manager acts as a key bridge between Supply Chain, Operations, Finance, Sales, HSE, and Transformation teams to drive operational efficiency through continuous improvement and automated reporting.

Key responsibilities

• Direct the Data Management Officer to maintain accurate, complete, and timely procurement master data in the ERP (items, catalog prices, vendor records)
• Ensure strict validation and authorization workflows for all new item/vendor creations and data updates
• Resolve data discrepancies in coordination with Procurement, Finance, and IT/ERP teams
• Develop, automate, and maintain procurement reporting, Power BI dashboards, and operational KPIs to support executive decision-making
• Act as the central reference point for formalizing, mapping, and continuously improving company-wide business processes across all departments
• Develop, review, and maintain procurement Standard Operating Procedures (SOPs) and work instructions
• Partner with the HSE Document Controller to ensure updated processes comply with ISO standards and are communicated effectively to end-users
• Actively participate in continuous improvement and digital transformation projects focused on driving operational efficiency across the company
• Lead the shift toward process automation by converting manual workflows into automated tools, developing automated KPI dashboards (e.g., Power BI), and tracking operational performance metrics in real time
• Serve as the main point of contact for external ERP Service Providers, supervising maintenance service level agreements (SLAs) and custom developments across all departments

About you

• Bachelor's degree in Supply Chain Management, Industrial Engineering, Information Systems, Business, or a related field
• Minimum 5 years of experience in Procurement, Supply Chain, Data Analytics, Business Process Engineering, or ERP management roles (D365 knowledge strongly preferred)
• Strong familiarity with ERP systems (Microsoft Dynamics 365 preferred)
• Advanced Excel skills
• Proficiency in Power BI or similar BI tools
• Proven capability in drafting SOPs and process mapping
• Strong analytical and problem-solving skills
• Excellent cross-functional stakeholder management