Data Center Asset Technician

Job Responsibility :

• Be on duty during 5×8 working hours, able to respond to urgent requests after working hours or provide on-site support.
• Strictly comply with asset management red lines and integrity, compliance, and legal requirements, ensuring workflows are compliant and legal; no unauthorized coding, concealment, or violations.
• Strictly follow asset SOP to perform warehouse access registration management and asset entry/exit registration management.
• Be familiar with asset management tools and platforms; respond to and execute work orders in accordance with SLA requirements, ensuring SLA compliance rate and accuracy of asset information; possess ability to propose optimization suggestions for asset management and work order processes.
• Be familiar with and comply with IDC environment and asset security management standards; strictly manage all aspects of asset storage, transportation, entry/exit, and decommissioning according to asset SOP; ensure assets are not damaged and data security is maintained; possess ability to propose optimization suggestions for environmental safety and asset safety control measures.
• Execute full inventory of data center assets, ensuring consistency of asset location, SN, status, model, and record accuracy (100%); proficient in using asset management tools and related software for fast data retrieval, analysis, and abnormal data extraction.
• Familiar with asset management project management processes, with basic capabilities in risk control, progress control, and project acceptance during project implementation, as well as the ability to empower teams and improve efficiency.

Job Requirement:

• 1–3 years of relevant experience in data center operations or IT infrastructure.
• Familiar with common data center equipment (switches, servers), components and consumables (optical modules, boards, fibers)
• Warehouse management experience, familiar with warehouse environmental requirements and dust/moisture prevention measures
• Good at proactively identifying and solving problems; conceptual understanding of IDC asset lifecycle from warehousing to decommissioning.
• Excellent communication and coordination skills, demonstrating initiative and accountability with strong teamwork methods
• Language requirement: Must have Chinese Language Proficiency

We provide

1.Premier clients and projects: Serving global technology leaders such as Alibaba, participating in high-standard data centre projects with significant industry influence.

2.Global Development Platform: Facilitating technical exchange and career advancement pathways to support worldwide career planning.

3.Technical Leadership and System Support: Leveraging the company's advanced technological expertise in data centres and global safety management systems to provide professional empowerment and resource support.

Company Introduction

We are TITANICOM Company, specializing in IT hardware system integration. Our headquarters is located in Hong Kong, and we have established five global technical service centers in Hong Kong, Singapore, Germany, South Africa, and the United States. Our business spans over 50 countries and regions across six continents, providing 24/7 round-the-clock IT comprehensive solution deployment services.