Data Center Engineer

About the Company

Customer Delivery Engineering. • Customer delivery engagements and/or provides support for large scale solutions and complex issues through deep technical expertise.

About the Role

Drives customer technology transitions, influencing solutions and services. Builds customer simulations to resolve/validate complex problems and compatibility issues.

Responsibilities

• Contribute effectively to the areas of Customer Problem Resolution.
• Interact effectively with other Engineering to solve complex problems, identifies serviceability issues and drives resolution of the issues with Engineering and other organizations.
• Provides technical expertise and guidance to resolve complex customer problems.
• Owner and keeper of our culture.
• Continuously learning and strengthening technical skills for relevant technical domain and adjacent technologies.
• Based on project requirements, consults and works with customers and Cisco stakeholders to plan, design, install, configure, integrate and/or optimize Cisco’s suite of products and services to accelerate business outcomes.
• Supports pre-sale activities and translating business requirements into solution design.
• Monitoring and Troubleshooting: Observe and troubleshoot network systems to maintain smooth operations.

Qualifications

• Typically requires BS in a technical field (CS/EE preferred) or equivalent plus 4+ years’ experience of DC technology (CCNP, CCIE preferred).

Required Skills

• Strong knowledge of Nexus Data Center technology and on hand experience (VPC, VXLAN ..etc).
• Strong knowledge of IP routing protocols (OSPF, BGP, IGRP).
• Hands-on experience with Nexus configuration and troubleshooting.
• In-depth understanding of HSRP, VRRP.
• Familiarity with Cisco router platforms and VPN technologies.
• Ability to analyze and resolve complex network issues.
• Knowledge of encryption standards and secure hash algorithms (e.g., AES, SHA-2).
• Tools usage: Excel, putty, secure crt, Notepad++, VS code or sublime text experience, Windows CMD, Linux, using the web browser efficiently.
• Using windows adequately.

Preferred Skills

• Expertise in interfacing internally and externally with customers, leadership, other Engineers, Partners, field personnel, CAP Managers, and internal engineering departments and product organizations.