Data Center Engineer

Job Description: Data Center Technician

Job Summary

We are seeking a skilled and hands-on Data Center Technician to support data center infrastructure installation, deployment, testing, maintenance, and troubleshooting. The ideal candidate will have practical experience with fiber optics, structured cabling, rack and stack operations, and Layer 1 network troubleshooting. This role requires a strong focus on safety, attention to detail, and the ability to work collaboratively in a fast-paced data center environment.

Key Responsibilities

1. Equipment Installation & Deployment

• Install server racks, switches, and other network equipment.
• Perform rack and stack operations, including equipment mounting, cabling, and connectivity setup.
• Install, route, label, and organize fiber optic and copper cabling, including Cat6A.
• Support rack relocations, infrastructure upgrades, equipment replacements, and decommissioning activities.

2. Network Testing & Validation

• Test newly installed fiber optic cables and network circuits using OTDRs, optical power meters, and cable testers.
• Verify fiber quality, signal strength, connectivity, and cabling performance.
• Document test results and ensure installations meet required quality standards.

3. Troubleshooting & Break-Fix Support

• Diagnose and resolve physical network connectivity issues and Layer 1 faults.
• Identify and replace faulty cables, optical transceivers, switches, and other network components.
• Respond to critical infrastructure incidents and support timely service restoration.
• Track incidents and resolutions through ticketing systems.

4. Preventive Maintenance

• Perform routine preventive maintenance on data center infrastructure.
• Clean and inspect fiber optic connectors and verify proper cable routing.
• Identify potential infrastructure issues and support corrective actions.
• Assist with new data center build-outs, expansions, and infrastructure deployments.

5. Safety & Compliance

• Follow established data center safety procedures and operational guidelines.
• Use appropriate personal protective equipment (PPE) and electrostatic discharge (ESD) protection.
• Comply with lockout/tagout (LOTO) procedures wherever applicable.
• Maintain a clean, organized, and safe working environment.

6. Collaboration & Documentation

• Coordinate with engineering, facilities, and supply chain teams to support operational requirements.
• Maintain accurate ticket updates, equipment records, and installation documentation.
• Provide clear shift handovers and communicate outstanding incidents or maintenance activities.

Required Qualifications & Technical Skills

• Hands-on experience with fiber optics, structured cabling, and Cat6A cabling.
• Experience performing rack and stack operations and installing data center network equipment.
• Proficiency with OTDRs, optical power meters, cable testers, and related diagnostic tools.
• Strong understanding of physical network connectivity and Layer 1 troubleshooting.
• Experience with hardware replacement, break-fix support, and network infrastructure maintenance.
• Familiarity with ticketing systems, incident tracking, and technical documentation.
• Ability to follow data center safety standards and operational procedures.

Preferred Skills & Certifications

• Experience working in large-scale or hyperscale data centers.
• Familiarity with liquid-cooled data center racks and associated infrastructure.
• Experience with barcode scanning, asset tracking, and inventory management systems.
• BICSI Installer or Technician certification.
• OSHA 10 or OSHA 30 certification.

Physical Requirements

• Ability to regularly lift and move equipment weighing 50 lbs (approximately 23 kg) or more.
• Ability to stand and walk for extended periods.
• Comfortable working on ladders or lifts when required.
• Ability to handle small components and perform detailed cabling tasks.
• Willingness to work in warm data center environments while following applicable safety requirements.

Ideal Candidate Profile

The ideal candidate is hands-on, detail-oriented, safety-conscious, and comfortable working with physical network infrastructure. They should be able to troubleshoot hardware and cabling issues efficiently, maintain accurate documentation, and collaborate effectively with cross-functional teams in a mission-critical data center environment.