Data Center Executive

Silver Goose 8 (SG8) International Inc., established in 2006, is a PAGCOR-regulated online gaming software company operating as a PIGO (Philippine Inland Gaming Operator). Our specialties include online casino games, poker, keno, lottery, and sports betting. We are different from POGO operators.

Data Centre Executive

Monthly salary: USD 700

Overview

• 8-hour shift per day

• 1 day off per week

• Starting salary of USD 700 per month

• Annual performance evaluation with salary increases opportunities

• Company-provided accommodation and daily transportation, plus a meal allowance of USD 10.50 per day

• Every 6 months of completed service entitles you to 14 days leave with round-trip air tickets to the Philippines provided by the company

• Minimum service commitment of three (3) years

• A 6-month probationary period is required; the employee will become eligible for the following medical benefits upon successful completion:

• Annual medical cash allowance of USD 300–320, and

• Reimbursement of medical expenses up to USD 300 per month, capped at USD 3,000 per year, for eligible medical-related expenses.

Requirements

• Previous experience in customer service, call center, sales, or support roles

• Strong verbal communication skills and active listening ability

• Customer-focused mindset with the ability to handle different personality types

• Good relationship-building and follow-up skills

• Ability to multitask, prioritize tasks, and manage time effectively

• Willing and able to work overseas on a long-term basis

• Basic knowledge of Microsoft Word, Excel, and PowerPoint

• Familiarity with social media platforms and online communication tools is an advantage

• At least College undergraduate or graduate is an advantage

Key Responsibilities

• Respond to customer inquiries, provide accurate information, and assist with account-related or service-related concerns

• Be part of the admin support team handling chat and messaging platform communications

• Assist with basic finance-related coordination, such as guiding clients through payment processes, verifying information, and escalating financial concerns or reports to the appropriate team

• Collaborate with the creative and marketing team by helping relay campaign information, promotions, and updates to clients

• Contact potential and existing clients to introduce services, follow up on inquiries, and maintain engagement

• Support various marketing and customer engagement campaigns, including promotional follow-ups, client reactivation, and information drives

• Understand customer needs, research issues thoroughly, and provide appropriate solutions or alternatives

• Build and maintain long-term customer relationships through consistent communication

• Accurately record all interactions in the company database and internal systems

• Work closely with the team to achieve daily, weekly, and monthly performance targets

• Follow company communication guidelines, processes, and compliance standards