Data Center Facility Engineer

1.As required by Alibaba Cloud, perform 5*8 IDC duty, handle work orders, alarms, and emergency cases, and provide on-site interaction and support.

2.Update and maintain operation logs, ensure data accuracy, and submit reports on time.

3.Response and Handling: Follow O&M incident management standards, respond quickly and arrive on site, handle and report incidents in a timely manner according to EOP, continue until fault recovery, and complete root cause and fault analysis to achieve closed-loop resolution.

4. Fault Localization: Be familiar with the power, HVAC, and low-voltage architecture and their working principles within the regional IDC facility infrastructure, and be able to quickly locate fault points and support fault recovery when incidents occur.

5. Risk Handling: Follow up on identified risks and carry out mitigation actions until closed-loop resolution is achieved.

Job Requirement:

1.Associate degree or above, majoring in electrical engineering or HVAC, with relevant knowledge.

2.Possess at least 3 years of experience in electrical and HVAC systems, or at least 1 year of experience in data center facility operation and maintenance.

3.Language requirements: English + Chinese

We provide:

1.Premier clients and projects: Serving global technology leaders, participating in high-standard data centre projects with significant industry influence.

2.Global Development Platform: Facilitating technical exchange and career advancement pathways to support worldwide career planning.

3.Technical Leadership and System Support: Leveraging the company's advanced technological expertise in data centres and global safety management systems to provide professional empowerment and resource support. We will provide the latest market technology training.

4. Competitive compensation and benefits: We offer competitive salaries, generous performance bonuses, and a comprehensive benefits system, ensuring your talents are duly rewarded.

Company Introduction:

We are TITANICOM Company, specializing in IT hardware system integration. Our headquarters is located in Hong Kong, and we have established five global technical service centers in Hong Kong, Singapore, Germany, South Africa, and the United States. Our business spans over 50 countries and regions across six continents, providing 24/7 round-the-clock IT comprehensive solution deployment services.